Area Manager, Human Resources

Ascott International Management; Penang; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading international lodging company is seeking an Area Manager for Human Resources in Penang. This role involves overseeing HR functions across multiple properties, ensuring compliance with HR policies and payroll, and supporting talent acquisition. Candidates should have experience in human resources management and a strong understanding of labor legislation. The role offers an opportunity to influence employee engagement and organizational culture.

Qualifications

• Experience as a Human Resources manager.
• Experience in recruitment and employee relations.
• Experience in payroll and compliance.

Responsibilities

• Oversee HR operations across assigned properties.
• Ensure compliance with HR policies and payroll administration.
• Support talent acquisition and employee engagement initiatives.

Job description

The Ascott Limited is a leading international lodging owner-operator with properties across multiple regions.

About the role

The Area Manager, Human Resources is responsible for providing strategic leadership and operational oversight for the Human Resources functions across multiple properties in Penang. This role ensures the effective implementation of HR policies, payroll administration, talent management, and employee engagement initiatives in alignment with corporate standards. The incumbent will serve as a key business partner to property management teams, supporting organizational goals and maintaining compliance with statutory requirements.

Key Duties & Responsibilities

1. Regional HR Leadership & Strategy
   1. Oversee and coordinate all HR operations across assigned properties to ensure consistency and compliance with company policies and statutory requirements.
   2. Partner with property General Managers and department heads to align HR practices with business objectives.
   3. Provide guidance and support to on-site HR teams in all areas of human capital management.
   4. Monitor HR metrics and prepare regional HR reports for management review.
   5. Lead initiatives to enhance employee engagement, retention, and overall organizational culture.
2. Payroll & Compliance Management
   1. Supervise the accuracy and timeliness of payroll processing for all properties under the area’s purview.
   2. Ensure payroll systems are updated and compliant with local and national regulations.
   3. Verify statutory payments and submissions (EPF, SOCSO, HRD Corp, Income Tax, etc.) are made accurately and on schedule.
   4. Ensure all employee registrations with statutory bodies are completed as required.
   5. Maintain systematic documentation and filing of payroll and employee records across all locations.
3. Talent Acquisition & Employee Relations
   1. Support recruitment, onboarding, and orientation programs across all properties.
   2. Oversee performance appraisal processes and assist in succession planning.
   3. Provide guidance on employee counseling, grievances, and disciplinary actions; act as Investigating or Presiding Officer in Domestic Inquiries when necessary.
   4. Promote a positive work culture and ensure fair employment practices are upheld.
4. Learning, Development & Employee Welfare
   1. Coordinate and monitor training and development initiatives across all properties.
   2. Oversee employee welfare, recreation, and engagement programs.
   3. Support initiatives to build leadership and technical competencies among property teams.
5. Statutory Compliance & Expatriate Management
   1. Stay informed on changes to labor legislation and ensure compliance across all properties.
   2. Manage documentation and processes related to expatriate or foreign workers, including work permit applications and renewals.
6. Administrative Oversight
   1. Ensure HR offices at each property maintain proper documentation, equipment, and administrative systems.
   2. Provide regular updates and reports to the Director of Human Resources on area-wide HR matters.

Required Experience & Qualifications

• How many years' experience do you have as a human resources manager?
• How many years' experience do you have in Human Resources (HR)?
• How many years' experience do you have in recruitment?
• How many years' experience do you have in employee relations?
• How many years' experience do you have in payroll?
• How many years' experience do you have in industrial relations & employment law?

What can I earn as a Human Resources Manager