Enable job alerts via email!

Area Manager | F&B | Sri Petaling

Randstad (Schweiz) AG

Kuala Lumpur

On-site

MYR 150,000 - 200,000

Full time

Today
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Start fresh or import an existing resume

Job summary

A global snack chain seeks an Operations Manager to oversee store management and supply chain operations in Malaysia. This dynamic role requires 3-5 years of experience in QSR/F&B, with strong leadership and problem-solving skills. Candidates should possess a growth mindset, effective communication, and be resourceful in a fast-paced environment. The position offers a competitive remuneration package and opportunities for career growth within the organization.

Benefits

Competitive remuneration package
Young team with clear growth trajectory
Fast-paced, energetic work environment

Qualifications

  • 3-5 years of experience running operations team in QSR/F&B industry.
  • Valid typhoid vaccination and food handler certificate.
  • Possess own vehicle and willingness to travel.

Responsibilities

  • Operate and manage multiple store operations for the region.
  • Monitor inventory control and staff performance.
  • Manage supply chain including procurement and logistics.

Skills

Results-driven
Business acumen
Problem solving
Strong communication skills
Resourceful

Tools

Microsoft Office

Job description

Our client is a global snack chain with over 1,800 stores worldwide. They are Thailand's fastest growing F&B companies with more than 120 branches across Thailand in 7 years. At Malaysia, they are now one of the fastest growing QSR chains with 22 stores and more just within 2 years.

Job Responsibilities:

Operations

  • Operate and manage multiple store operations for the region
  • Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction
  • Drive sales performance of each store under his/her sales area
  • Prepare duty roster, reports at the end of the shift/week, including staff control, food, beverage, cash control and sales.
  • Monitor labour (OT hours) and matters including inventory control and conducting daily and monthly stock take.
  • Manage documents filing, communicate information from HQ/Marketing to store team.
  • Constantly review, evaluate operations/procedures, and suggest improvements to the
  • management.
  • Ensure consistent execution of store SOPs to maintain a clean, organised and presentable store.
  • Ensure that in-house control systems/audit requirements are always adhered to.
  • Ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work.
  • Support the recruitment and selection of employees to the agreed staffing levels by using a cost-effective recruitment methods.
  • Provide guidance and direction to staffs, including setting performance standards and monitoring their performance.
  • Handle disciplinary issues, conducting annual review and confirmation of staff.

Supply Chain

  • Manage supply chain (basic supply planning, procurement & logistics) and collaborate
  • with international team to ensure end-to-end seamless operations
  • Forecast food and beverage consumptions based on historical data and trends to avoid
  • wastages and efficient stock ordering.

Management

  • Lead projects necessary in order to meet the companys goals.
  • Perform all ad hoc tasks as and when required by the Management.
  • Make appropriate decisions in a fast-paced environment and update management team
  • accordingly.
  • Other duties to be assigned as needed
  • Competitive remuneration package
  • Young team with clear growth trajectory
  • Fast-paced, energetic and fun working environment
  • Flat hierarchy - We all work closely as a team
  • Results-driven Culture -You are judged by your performance and nothing else.
  • Workplace Freedom You're responsible for your own schedule. Work how and when you like and
  • well respect it.
  • Great opportunities for career growth -We're a fast-growing organization that values meritocracy.
  • There's no limit to how far you can grow

About the Company:

Our client is a global snack chain with over 1,800 stores worldwide. They are Thailand's fastest growing F&B companies with more than 120 branches across Thailand in 7 years. At Malaysia, they are now one of the fastest growing QSR chains with 22 stores and more just within 2 years.

Job Responsibilities:

Operations

  • Operate and manage multiple store operations for the region
  • Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction
  • Drive sales performance of each store under his/her sales area
  • Prepare duty roster, reports at the end of the shift/week, including staff control, food, beverage, cash control and sales.
  • Monitor labour (OT hours) and matters including inventory control and conducting daily and monthly stock take.
  • Manage documents filing, communicate information from HQ/Marketing to store team.
  • Constantly review, evaluate operations/procedures, and suggest improvements to the
  • management.
  • Ensure consistent execution of store SOPs to maintain a clean, organised and presentable store.
  • Ensure that in-house control systems/audit requirements are always adhered to.
  • Ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work.
  • Support the recruitment and selection of employees to the agreed staffing levels by using a cost-effective recruitment methods.
  • Provide guidance and direction to staffs, including setting performance standards and monitoring their performance.
  • Handle disciplinary issues, conducting annual review and confirmation of staff.

Supply Chain

  • Manage supply chain (basic supply planning, procurement & logistics) and collaborate
  • with international team to ensure end-to-end seamless operations
  • Forecast food and beverage consumptions based on historical data and trends to avoid
  • wastages and efficient stock ordering.

Management

  • Lead projects necessary in order to meet the companys goals.
  • Perform all ad hoc tasks as and when required by the Management.
  • Make appropriate decisions in a fast-paced environment and update management team
  • accordingly.
  • Other duties to be assigned as needed

Benefit:

  • Competitive remuneration package
  • Young team with clear growth trajectory

Work Environment:

  • Fast-paced, energetic and fun working environment
  • Flat hierarchy - We all work closely as a team
  • Results-driven Culture -You are judged by your performance and nothing else.
  • Workplace Freedom You're responsible for your own schedule. Work how and when you like and
  • well respect it.
  • Great opportunities for career growth -We're a fast-growing organization that values meritocracy.
  • There's no limit to how far you can grow
Job Requirements :
  • 3-5 years of experience running Operations team in QSR / F&B industry
  • Self-driven, accountable and passion for results
  • Resourceful, energetic and eager to drive impact
  • Adaptive, innovative and agile
  • Growth mindset with shared vision to grow the company
  • Strong business acumen with adept problem solving skills
  • Inclusive team player in an empowered start-up environment
  • Strong communication skills in BM and English
  • Proficient in Microsoft office (powerpoint, excel, outlook)
  • Travel within Malaysia especially Klang Valley
  • Valid typhoid vaccination and food handler certificate. (halal certificate is a plus)
  • Possess own vehicle
  • Willing to work extra hours, weekend and during Public Holidays
  • Ability to travel domestically/internationally for training/new store opening

Working Location

  • Sri Petaling

Remuneration

  • MYR 8,000 - MYR 10,000


Consultant in Charge

Kah Wai | kahwai.neoh@hunters-in.com | 012 233 3162


Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.