Area Manager (F&B Industry)

Kokos; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

Kokos is seeking a highly motivated Area Manager to oversee daily operations across multiple outlets in Klang Valley. The candidate will implement strategic plans to boost sales and profitability, manage and train staff, and ensure consistent operational standards. This dynamic role offers a vibrant workplace dedicated to employee growth and customer service excellence.

Qualifications

• Minimum 3 years of working experience in relevant field.
• Proficiency in English & Bahasa Melayu both spoken and written.
• Ability to work independently.

Responsibilities

• Manage daily operations and sales targets across stores.
• Train store managers in sales and supervisory techniques.
• Monitor sales data to identify trends and growth opportunities.

Skills

People management

Communication skills

Self-motivated

Education

Degree/Diploma in Business or related field

Job description

Oversee and manage the daily operations of the business in a specific area.

Develop and implement strategic plans to achieve sales targets and increase profitability.

Manage and motivate a team of employees, including hiring, training, and performance management.

Training store managers in effective sales and supervisory techniques.

Creating and communicating sales targets at regular intervals, Monitoring sales across stores to check that quotas are met.

Monitor and analyze sales data to identify trends and opportunities for growth.

Detecting, investigating, and remedying discrepancies in sales across stores, if required.

Setting and implementing performance standards across all stores.

Ensure compliance with all company policies and procedures, as well as local laws, regulations, and standards.

Communicate regularly with senior management to provide updates on area performance and identify areas for improvement.

Provide excellent customer service by addressing customer complaints and resolving issues.

Ensuring that employees observe company protocols.

Collaborating with other Area Managers to ensure that operations are consistent across the board.

Collaborating with other departments to ensure the smooth flow of information and resources across the organization.

Traveling to stores to conduct your duties on-site, as needed.

Informing Operation Manager of progress and pitfalls on a regular basis.

Reporting to an Operation Manager

JOB REQUIREMENTS:

Candidate must possess at least Degree/Diploma/ Business related to relevant field.

Minimum 3 years of working experience in the relevant field.

Ability to work independently and being self-motivated.

Proficiency in English & Bahasa Melayu both spoken and written is required.

Good people management, communication skills and leads by example.

Possess own transport and able to travel outstation (Klang Valley).

Able to work on shift, long hours and to work on weekends and public holidays when required.

Those having experience in F&B and fast food field will be an added advantage.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Food and Beverage Area Manager? Which of the following languages are you fluent in? How would you rate your English language skills? How many years of people management experience do you have? Do you have customer service experience?

Retail & Consumer Products 101-1,000 employees

We currently own and operate restaurants brand Kokos and Kafe Ruuma. We now have 13 outlets in Klang Valley. As a young, vibrant and dynamic company that's rapidly growing, we are looking for highly motivated go-getters to join our team.

We are committed to creating a work environment where every team member would be given the opportunity to grow and continually develop their capabilities. As a vital member of the team, you will be expected to dedicate yourself to your duties and embrace our corporate culture.

Come, join us as we embark on our journey to build a great business together!

We currently own and operate restaurants brand Kokos and Kafe Ruuma. We now have 13 outlets in Klang Valley. As a young, vibrant and dynamic company that's rapidly growing, we are looking for highly motivated go-getters to join our team.

We are committed to creating a work environment where every team member would be given the opportunity to grow and continually develop their capabilities. As a vital member of the team, you will be expected to dedicate yourself to your duties and embrace our corporate culture.

Come, join us as we embark on our journey to build a great business together!

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.