Application Tech. Support - Microsoft-.NET, Windows

NTT DATA; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Application Tech Support specialist to join their dynamic team in Kuala Lumpur. This role focuses on providing technical support for applications on Windows and MSSQL, ensuring seamless operation and enhancement of branch systems. The ideal candidate will have a proactive approach, strong problem-solving skills, and the ability to work collaboratively with cross-border teams. If you are passionate about technology and eager to contribute to a forward-thinking organization, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in application technical support on Windows and MSSQL.
• Strong skills in Powershell scripting and .Net development.

Responsibilities

• Provide system support and manage enhancements for branch applications.
• Perform Level 2 and 3 production support and problem investigation.

Skills

Application Technical Support

Windows

MSSQL Database

Powershell scripting

.Net

MS-DOS

VBS (.BAT)

Communication Skills

Interpersonal Skills

Agile/Scrum Methodology

Tools

Jira

Confluence

Job description

Req ID: 321067

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking an Application Tech. Support - Microsoft-.NET, Windows to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Requirements

• Application Technical Support on Windows and MSSQL Database.
• Platform Knowledge on Windows, IIS & Apache Tomcat deployments.
• Strong application knowledge in Teller origination and workflow systems.
• Hands-on experience on Windows, Powershell scripting, .Net, MS-DOS and MSSQL Server DB working experience and support.
• Experience with VBS (.BAT) is a plus.
• 24 x 7 on call support.
• Minimum 3 years of working experience in the same capacity.
• Pleasant personality with good communication and interpersonal skills.
• Proactive and team player.
• Willing to work at KL/ Cyberjaya.
• Able to work with cross border colleagues.
• Familiar with tools/practices such as Jira, Confluence, and Agile/Scrum Methodology.

Roles/Responsibilities

• To provide system support and manage enhancement for Branch’s applications.
• Providing Live Application deployment support (odd hours).
• Perform Level 2 and 3 of production support.
• To perform problem investigation – problem identification, root cause analysis, solution definition and implementation.
• To work closely with users to understand their needs & issues.
• To manage system risks and conjure improvements to mitigate and manage risks.
• Provide installation support for branch’s applications.

Location: Menara OCBC, KL (MO)

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.

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