Application Packaging Lead – Enterprise Endpoint Management
NTT DATA, Inc.
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Job summary
NTT DATA India is seeking a senior Enterprise Packaging Lead to drive end-to-end packaging programs for global clients. You will own delivery governance, define operating models, and manage client satisfaction across managed accounts.
The role covers packaging platform architecture, migration projects, CI/CD pipelines with Azure DevOps, and senior technical authority on complex drivers and licensing systems. You will mentor India-based engineers and contribute to service offerings.
Qualifications
- Bachelor’s degree or higher in IT/CS or related field.
- Experience leading enterprise packaging programs across MSIX/App-V/Intune.
- Strong architecture, governance, and client-facing delivery capabilities.
Responsibilities
- Lead end-to-end application packaging programmes for global enterprise clients — scoping, planning, tool selection, resourcing, delivery governance, and quality assurance.
- Own delivery accountability for packaging team SLA performance, quality metrics, and client satisfaction.
- Define and govern the packaging factory operating model — intake SLAs, complexity tiering, quality gates, peer review process, and escalation paths.
- Lead packaging programme governance reviews — presenting delivery metrics, risk items, and improvement plans to client and delivery management.
- Manage packaging engagement expansions, SOW amendments, and effort reforecasting for evolving client requirements.
Skills
Education
Tools
Job description
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
- Lead end-to-end application packaging programmes for global enterprise clients — scoping, planning, tool selection, resourcing, delivery governance, and quality assurance.
- Own delivery accountability for India packaging team SLA performance, quality metrics, and client satisfaction across all managed packaging accounts.
- Define and govern the packaging factory operating model — intake SLAs, complexity tiering, quality gates, peer review process, and escalation paths.
- Lead packaging programme governance reviews — presenting delivery metrics, risk items, and improvement plans to client and NTT DATA delivery management.
- Manage packaging engagement expansions, SOW amendments, and effort reforecasting for evolving client requirements.
- Architect the enterprise packaging platform — toolchain selection, packaging environment design, repository strategy, and deployment pipeline integration.
- Define packaging standards library — MSI authoring templates, transform standards, MSIX profiles, Intune deployment templates, and PowerShell script frameworks.
- Lead large-scale application portfolio migration programmes — MSI-to-MSIX conversions, App-V-to-MSIX migrations, and legacy repackaging at scale.
- Design and implement packaging CI/CD pipelines using Azure DevOps — automated build, test, validate, and publish workflows for packaged applications.
- Evaluate and implement new packaging tools and technologies — staying current with Microsoft MSIX roadmap, Intune packaging enhancements, and ISV tooling.
- Serve as L3/L4 technical escalation for the most complex packaging scenarios — kernel-mode drivers, enterprise licensing systems, complex COM servers, and legacy 16-bit application strategies.
- Review and approve packaging designs for high-complexity applications before production deployment.
- Define application compatibility assessment frameworks for large portfolio projects — automated assessment tooling, complexity scoring, and packaging strategy recommendation.
- Oversee PSF fixup development, App-V strategy, and virtualisation packaging decisions for the India team.
- Contribute to NTT DATA EPM practice IP — developing reusable packaging frameworks, accelerators, and tooling assets.
- Lead, mentor, and develop the India application packaging team across Grade 6–9.
- Define packaging competency frameworks, career progression pathways, and technical assessment criteria.
- Drive certification and upskilling programmes — AdminStudio, MSIX, PowerShell, and Azure DevOps for packaging engineers.
- Conduct performance reviews, provide structured feedback, and support talent development plans for packaging engineers.
- Define onboarding programmes and packaging training curriculum for new team members.
- Act as trusted packaging advisor to clients — recommending packaging strategies, MSIX adoption roadmaps, and portfolio rationalisation approaches.
- Contribute to NTT DATA EPM packaging service offerings — defining service descriptions, pricing models, and delivery frameworks.
- Support pre-sales and RFP responses for packaging engagements — effort estimation, solution design, and technical proposal development.
- Represent NTT DATA India packaging capabilities in client governance forums and delivery steering meetings.
- Enterprise application packaging — MSI, MSIX, App-V, .intunewin — lead-level expertise across all formats and scenarios
- Packaging platform architecture — toolchain design, CI/CD integration, repository management, quality gate governance
- AdminStudio / Flexera — expert-level including AAC, repackager, editor, tuner, and database modules
- WiX Toolset + MSIX/PSF — advanced authoring, PSF fixup framework design, large-scale migration leadership
- Intune + SCCM deployment engineering — advanced application models, Graph API automation, bulk deployment management
- PowerShell + Azure DevOps — packaging pipeline automation, CI/CD design, Graph API, SCCM SDK
- Application compatibility expertise — portfolio-level compatibility assessment, ACT, PSF, shim management
- Delivery governance — SLA management, packaging factory operations, client reporting, team performance management
- Microsoft Certified: Endpoint Administrator (MD-102) — required
- AdminStudio or Flexera certification
- Experience with Liquidware ProfileUnity, FSLogix, or UEM platforms in packaging programmes
- Prior India packaging lead experience managing 5+ packaging engineers for global enterprise accounts
- Exposure to software asset management (SAM) and licence optimisation as part of packaging programmes
- Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Advanced certifications and equivalent enterprise delivery experience will be considered.
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.
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