Application Engineer

Regal Rexnord; Kuala Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading industrial manufacturer in Kuala Selangor is seeking an Application Engineer to provide technical assistance and support sales activities in the HVAC market. Responsibilities include troubleshooting, customer collaboration, and project management. Ideal candidates will have a degree in engineering, 3-5 years of HVAC experience, and strong technical skills including AutoCAD proficiency. This role offers opportunities to enhance customer relationships and teamwork.

Qualifications

• 3-5 years of relevant experience in the HVAC industry.
• Proficiency in English and Mandarin required.
• Solid expertise in mechanical and/or electrical knowledge.

Responsibilities

• Support sales team with technical presentations and product demonstrations.
• Provide technical guidance on product applications to HVAC manufacturers.
• Conduct on-site troubleshooting and resolve technical issues.

Skills

Technical support

Problem-solving

Customer-centric approach

Education

Bachelor's degree in Mechanical, Electrical, or Automation Engineering

Tools

AutoCAD

Job description

Overview

The Application Engineer based in Malaysia will provide technical assistance, troubleshoot issues on-site, support sales activities, and enhance customer relationships in SEA markets.

Responsibilities

• Sales & Business Development: Support the sales team with technical presentations, product demonstrations, and proposal preparation. Collaborate with customers to identify solutions that meet their requirements. Develop strong relationships with key stakeholders within the AHU manufacturing industry.
• Technical Support & Troubleshooting: Provide technical guidance on product applications and specifications to HVAC manufacturers and customers. Conduct on-site troubleshooting and resolve technical issues related to our products. Assist in testing and commissioning at customer sites.
• Product & Project Management: Work closely with the R&D and Product Management teams to provide market feedback. Assist in new product introduction, training, and application development. Ensure all project deliverables meet customer expectations in terms of quality and performance.
• Customer Service & Collaboration: Serve as the key liaison between customers and internal teams. Provide technical training and support to customers and distributors. Ensure high levels of customer satisfaction through effective communication and problem resolution.

Qualifications

• Education: Bachelor\'s degree in Mechanical, Electrical, or Automation Engineering or equivalent.
• Experience: 3-5 years of relevant experience in the HVAC industry or working with HVAC manufacturers.
• Language Skills: Proficiency in English and Mandarin is required.
• Technical Skills: Solid expertise in mechanical and/or electrical knowledge; ability to use AutoCAD; 3D experience is a plus; PLC and drives on-site experience and/or understanding of HVAC systems are preferred.
• Business Acumen: Ability to balance technical expertise with a business-oriented mindset.
• Networking: Established relationships in the AHU manufacturing sector are a plus.
• Soft Skills: Excellent problem-solving skills, customer-centric approach, and ability to work well in a team-oriented environment.

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.