APAC Regional Trainer

BDP International; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company is seeking a Software Training Project Manager to oversee training initiatives across APAC. This role involves coordinating project activities, managing documentation, and engaging with teams to ensure successful training implementations. The candidate must excel in communication and project management, capable of overseeing multiple projects simultaneously, and be willing to travel as needed.

Qualifications

• Expert at gathering and documenting business, functional, and technical requirements.
• Fluent in English.
• Basic understanding of application programming and database design.

Responsibilities

• Manage training projects from inception to close and document project status.
• Coordinate with multiple teams to define project scope and obtain approvals.
• Monitor project progression, ensuring it stays on schedule and within scope.

Skills

Communication

Project Management

Risk Management

Documentation

Problem Solving

Job description

I. Job Summary:
Description
Plans, directs, and coordinates software training of designated groups and stations to ensure that goals or objectives of project are completely and accurately accomplished, within prescribed time frame, by performing the following duties:

II. Essential Duties and Responsibilities:
• Handle several training projects at any given time.
• Coordinate and work with multiple Project Implementation teams to fully define and document project scope and Functional Requirements and obtain Business Sponsor sign-off on them.
• Assist in the development and execution of all necessary project-specific documentation to define communication plan, roles & responsibilities, change management, risk management, issues management, and vendor management.
• Assist in the development and maintenance of the Software Implementation Project plan and schedule from core team’s scoping documentation, identifying all of the tasks and durations, task dependencies, and critical paths.
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within scope. (Including training and Operations duties within the project) • Recommend implementation of features and functions where appropriate.
• Gather business requirements as necessary and apply detailed working knowledge from BDP operations to compile a professional working SOP.
• Prepare and deliver regular status reports.
• Support designated stations after software implementation for a minimum of 3 months, by monitoring KPI’s, Reports and any inquiry from the operations team.
• All other duties as assigned related directly or indirectly with the Software Implementation Project

Primary responsibility is to manage training projects from inception to close with the creation and constant maintenance of project documentation. Be in constant communication with the project team and operations, and always be fully aware of project status. Region of responsibilities in APAC including India, however, should be able to support other regions when absences and PTO is used by the other trainers.

2 III. Competencies:

• Expert at gathering and documenting business, functional, technical and other requirements.
• Quick learner and understands complex processes
• Expert at identifying areas of risk
• Capable of thinking outside the box
• Expert meeting facilitator / communicator (Fluent in English is a must) • Ability to manage an audience and keeping them engage during long training sessions
• Basic understanding of application programming, database and system design.
• Capable of handling multiple projects at the same time
• Quality driven • Capable of working in a fast-paced environment
• Can adjust to new teams and processes easily
• Available to travel domestically and internationally