APAC Operations Control & Risk Analyst

JP Morgan Chase; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

JP Morgan Chase is seeking an Operations Control Management Analyst in APAC to strengthen the control culture and drive timely remediation. You will identify control issues, escalate with urgency, and support governance, training, and control initiatives across the business.

You will perform risk analysis, issue detection, remediation tracking, QA testing, and MIS reporting, while leveraging automation tools to improve efficiency and reduce errors in a multicultural APAC environment.

Qualifications

• Bachelor’s degree or equivalent.
• Strong written and verbal communication skills, with ability to influence senior stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Analytical mindset with ability to review, question, and challenge end-to-end processes and implement enhanced control methods.

Responsibilities

• Assist in preparing and maintaining management information (MIS) reports, ensuring data accuracy and timely delivery.
• Conduct quality assurance testing for operational implementation according to the testing steps outlined in the SOP in a timeline manner.
• Record testing progress, outcomes, and observations in MIS upon completion of testing.
• Coordinate with action owners to monitor remediation progress and ensure timely remediation closure.
• Identify manual, high-effort processes suitable for automation and leverage approved automation and AI tools to improve efficiency, increase productivity, reduce errors, and mitigate operational risk.
• Support the Central Operations Control Management (OCM) team in executing operations control priorities and strategy.
• Partner with Line of Business control managers to lead end-to-end operating environment reviews, including control design, enhancement, validation, and documentation.

Skills

Communication skills

Analytical thinking

Mandarin (proficient)

Automation tools

Data visualization tools

Education

Bachelor’s degree or equivalent

Tools

MS Office

Automation tools

Data visualization tools

Job description

JP Morgan Chase is seeking an Operations Control Management Analyst in APAC to strengthen the control culture and drive timely remediation. You will identify control issues, escalate with urgency, and support governance, training, and control initiatives across the business.

You will perform risk analysis, issue detection, remediation tracking, QA testing, and MIS reporting, while leveraging automation tools to improve efficiency and reduce errors in a multicultural APAC environment.