AOI Service Engineer (Entry-level)

Omron Electronics S.p.A.; Penang; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading company in industrial automation seeks an entry-level professional for post-sales engineering support in Malaysia. In this role, you will handle troubleshooting, installation, and customer support to ensure satisfaction. Ideal candidates will have a technical diploma in relevant engineering fields and possess strong analytical and problem-solving skills.

Qualifications

• Entry-level position for candidates with a Higher Diploma or Degree.
• 0-2 years experience preferred, open to fresh graduates.
• Exposure to SMT process and strong technical/computer knowledge desired.

Responsibilities

• Conducting periodical maintenance, troubleshooting installations.
• Supporting distributors and customers to resolve issues.
• Managing machine status checks and reporting.

Skills

Analytical skills

Problem-solving skills

Effective communication

Education

Higher Diploma or Degree in Electronics / Electrical / Mechatronics Engineering

Job description

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Business Company: Industrial Automation Business (IAB)

At OMRON, we lead the way in automation and robotics, empowering businesses worldwide with innovative solutions in robotics, IoT, machine vision, control, safety systems, etc. Founded in 1933, we have evolved into an organization dedicated to creating new social values while driving industrial digital transformation under our ambitious Shaping the Future 2030 strategy .

With a strong presence in the APAC region, our Industrial Automation business offers one of the industry's most extensive portfolios, including sensors, controllers, motors, robotics, vision, safety solutions, etc. Backed by over 28,000 employees globally and recognized among the World’s Top 100 Innovative Companies for the past decade, we continue to improve manufacturing to support a sustainable society.

Understand more about our Industrial Automation Business HERE .

Job Responsibilities:
To be involved in the Post Sales support function in assigned area with strong emphasis on activities such as periodical maintenance, trouble shooting, installation and distributor resource development.

• To support Distributors & customers in order to rectify issues and maintain customers’ confidence
• To be involved in Post Sales Engineering Support i.e. installation, maintenance and troubleshooting
• To conduct the Quarterly Machine Status check and reporting
• To attend product trainings to acquire the required skills / knowledge and competitive advantage
• To support in System Configuration and sourcing of items for potential projects
• To control the distribution of release notes and new software versions to distributors
• To support in Demonstration / Evaluation for full range of PCB Inspection System products either direct or together with distributor

Job Requirements:

• Minimum Higher Diploma or Degree in Electronics / Electrical / Mechatronics Engineering
• Good analytical skills and sound technical / computer knowledge
• Exposure in SMT process is essential
• 0-2 years of experience in machinery troubleshooting.
• Candidates with no prior experience are encouraged to apply. This is an entry-level opportunity.
• Excellent problem-solving skills
• Effective communication skills to interact with customers and internal teams
• Ability to work collaboratively with cross-functional teams and drive desired outcomes

Why Join us

OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.

Join OMRON Talent Community

Don't find this job opening relevant?Shape-up your future with us and be a part of OMRON’s growing family. To get job opportunity alerts, register yourself and submit your resume to our talent community network HERE .