AOI Service Engineer

Omron Asia Pacific Pte Ltd; George Town; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in automation and robotics seeks a dedicated individual for Post Sales support. This role focuses on troubleshooting, installation, and maintenance, ensuring customers receive top-notch service. You'll engage with distributors and customers, conduct machine status checks, and participate in training to enhance your skills. Join a collaborative team that values innovation and strives to improve lives through technology. If you are passionate about engineering and customer support, this is a fantastic opportunity to grow your career in a dynamic environment.

Qualifications

• Minimum 2 years' experience in machinery troubleshooting.
• Higher Diploma or Degree in Electronics / Electrical / Mechatronics Engineering.

Responsibilities

• Support distributors and customers with troubleshooting and maintenance.
• Conduct Quarterly Machine Status checks and reporting.
• Participate in product trainings to enhance skills and knowledge.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Technical Knowledge

Collaboration

Education

Higher Diploma in Electronics

Degree in Electrical Engineering

Degree in Mechatronics Engineering

Tools

PCB Inspection System

Job description

About OMRON Industrial Automation Business

At OMRON, we lead the way in automation and robotics, empowering businesses worldwide with innovative solutions in robotics, IoT, machine vision, control, safety systems, etc. Founded in 1933, we have evolved into an organization dedicated to creating new social values while driving industrial digital transformation under our ambitious Shaping the Future 2030 strategy.

With a strong presence in the APAC region, our Industrial Automation business offers one of the industry's most extensive portfolios, including sensors, controllers, motors, robotics, vision, safety solutions, etc. Backed by over 28,000 employees globally and recognized among the World’s Top 100 Innovative Companies for the past decade, we continue to improve manufacturing to support a sustainable society.

Understand more about our Industrial Automation Business HERE.

Job Responsibilities:

To be involved in the Post Sales support function in assigned area with strong emphasis on activities such as periodical maintenance, troubleshooting, installation, and distributor resource development.

1. To support Distributors & customers in order to rectify issues and maintain customers’ confidence.
2. To be involved in Post Sales Engineering Support i.e. installation, maintenance, and troubleshooting.
3. To conduct the Quarterly Machine Status check and reporting.
4. To attend product trainings to acquire the required skills / knowledge and competitive advantage.
5. To support in System Configuration and sourcing of items for potential projects.
6. To control the distribution of release notes and new software versions to distributors.
7. To support in Demonstration / Evaluation for full range of PCB Inspection System products either direct or together with distributor.

Minimum Requirements:

• Minimum Higher Diploma or Degree in Electronics / Electrical / Mechatronics Engineering.
• Good analytical skills and sound technical / computer knowledge.
• Exposure in SMT process is essential.
• Minimum 2 years' experience in machinery troubleshooting.
• Excellent problem-solving skills.
• Effective communication skills to interact with customers and internal teams.
• Ability to work collaboratively with cross-functional teams and drive desired outcomes.

OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.