AML Team Lead - KL

Teleperformance; Petaling Jaya; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to guide a high-performing team through an exciting transition. This role involves providing mentorship, setting strategic goals, and delivering impactful projects that drive insights and solutions. The successful candidate will thrive in a fast-paced environment, fostering a culture of analytical thinking and problem-solving while ensuring an excellent user experience. If you are passionate about leadership and team development, this opportunity is perfect for you to make a significant impact.

Qualifications

• 2-3 years of people management experience as Team Leader.
• Experience in BFSI, AML, and KYC is essential.

Responsibilities

• Provide mentorship and career development to team members.
• Establish team goals and strategies for execution and measurement.
• Deliver projects involving quantitative analysis and strategy development.

Skills

People Management

Analytical Skills

Problem-Solving

Coaching

Strategic Thinking

Education

Bachelor’s Degree or Equivalent Diploma

Job description

Qualifications

Minimum requirements:

• Bachelor’s degree or equivalent diploma
• Minimum 2-3 years of people management experience as TL.
• Must have BFSI, AML and KYC experience.
• Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format.
• Must be able to spot trends and tendencies with data and drives team to look for insights.
• Strategic thinker with strong analytical and creative problem-solving skills
• Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution.
• Significant experience in a complex fast paced environment
• Passion for ensuring an excellent user experience

Responsibilities

Responsibilities:

• Provide mentorship, guidance, and career development to members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Set clear sales targets, both individual and team-based, and work towards achieving and exceeding these goals.
• Managing the day-to-day activities of the team.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.