AML Quality Assurance Specialist

Red Begonia Limited; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

RedotPay is seeking an AML Quality Assurance Specialist to ensure top-tier operational quality within our AFC team. The role targets identifying weaknesses in daily workflows and proposing actionable SOP improvements for stronger compliance and efficiency.

The ideal candidate has 2–3 years in operations management or QA in fintech or financial services, with strong data analysis and a mindset for continuous testing process enhancement.

Qualifications

• Bachelor's degree in business administration, finance, computer science, or a related field.
• 2–3 years in operations management, quality assurance, or process improvement.
• Strong analytical skills to identify weaknesses and derive actionable insights.
• Experience in optimizing SOPs to boost efficiency.

Responsibilities

• Identify weaknesses in daily workflows and document risks.
• Propose and implement SOP optimizations to streamline processes.
• Develop and monitor metrics to assess testing process improvements.
• Stay informed on industry trends and regulatory developments affecting operations.

Skills

Quality Assurance

Operations Management

Data Analysis

Process Improvement

SOP Optimization

Education

Bachelor's degree in business administration, finance, computer science, or related field

Job description

RedotPay is a global crypto payment fintech that integrates blockchain solutions into traditional banking and finance infrastructure. Our user-friendly crypto platform empowers millions worldwide to spend and send crypto assets, providing faster, more accessible and inclusive financial services. We are dedicated to advancing financial inclusion for unbanked and supporting crypto enthusiasts, driving the global adoption of secure and flexible crypto-powered financial solutions. Join us in shaping the future of finance and making a meaningful impact on a global scale.

Position Overview:

We are looking for a detail-oriented and proactive AML Quality Assurance Specialist with a passion for the virtual currency industry. The ideal candidate will have rich operational experience, a knack for identifying weaknesses in daily operations, and the ability to propose innovative optimizations to current standard operating procedures (SOPs). As a Quality Assurance Specialist in our AML and AFC team, you will play a crucial role in ensuring the highest standards of quality and efficiency across our operations.

Key Responsibilities:

1. Identify Operational Weak Points:

• Utilize your operational expertise to conduct comprehensive assessments of daily operational workflows and processes.
• Identify and document weaknesses, bottlenecks, and areas of inefficiency within operational procedures.
• Collaborate with cross-functional teams to address identified weak points and implement corrective actions to enhance operational performance.

2. Optimize SOPs:

• Demonstrate innovative thinking and analytical skills to propose optimizations in current standard operating procedures (SOPs).
• Conduct thorough reviews of existing SOPs and suggest revisions or enhancements to streamline processes and improve overall efficiency.

3. Continuous Improvement of Testing Processes:

• Develop and implement strategies to continuously improve testing processes and methodologies.
• Evaluate the effectiveness of existing testing protocols and tools, and identify opportunities for enhancement or automation.
• Establish metrics and benchmarks to measure the efficiency and effectiveness of testing processes, and implement adjustments as necessary.

4. Stay Updated on Industry Trends and Best Practices:

• Proactively monitor industry trends, regulatory developments, and best practices in the virtual currency landscape.
• Stay abreast of emerging technologies, market innovations, and regulatory requirements that may impact operational workflows and processes.
• Leverage industry insights to make informed recommendations for process improvements and strategic initiatives.

Qualifications:

• Bachelor's degree in business administration, finance, computer science, or a related field. Advanced degree or relevant certifications preferred.
• 2-3 years of experience in operations management, quality assurance, or process improvement roles, preferably within the virtual currency or financial services industry.
• Strong analytical skills with the ability to identify operational weaknesses, analyze data, and develop actionable insights.
• Demonstrated experience in optimizing standard operating procedures (SOPs) to enhance efficiency and effectiveness.
• Proficiency in process improvement methodologies such as Six Sigma, Lean, or Agile is desirable.