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HELIUS TECHNOLOGIES SDN. BHD. is seeking a KYC/AML professional to perform CDD and EDD for retail and commercial customers.
You will handle onboarding, periodic reviews, and event-driven checks, including high-risk cases, with a focus on accurate documentation and SLA-driven delivery. Minimum 2 years in KYC/AML, familiarity with World-Check/Accuity/Actimise, and a solid understanding of FATF and local AML rules are required.
This role involves performing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for retail and commercial customers at onboarding, periodic review, and event-driven trigger points in line with client-specific procedures and SLA requirements.
Perform CDD for new and existing retail and commercial customers at onboarding, periodic review, and event-driven trigger points, in line with client-specific procedures and SLA requirements
Conduct in-depth EDD reviews for high-risk customers including PEPs, complex corporate structures (including Greater China holding entities and VIE structures), HNWIs, and non-resident customers
Collect, verify, and assess identity documentation, beneficial ownership structures, and source of funds/wealth — including documents submitted in Mandarin Chinese
Classify customers accurately by risk tier (Low / Medium / High) using the bank's risk-based approach (RBA) framework
Maintain complete, accurate, and audit-ready KYC files in the case management system, ensuring full traceability and commentary in English regardless of source document language
Identify discrepancies or gaps in documentation and follow up with the client's relationship managers or operations team to resolve them within agreed SLAs
Meet daily and weekly case completion targets as defined in the SLA dashboard, flagging capacity or data-quality issues to the Team Lead in a timely manner
Minimum 2 years of KYC/AML experience within a retail or commercial bank, financial institution, regulated entity, or KYC shared services / BPO environment
Demonstrable hands-on experience with both CDD and EDD processes, including high-risk and PEP case management
Strong working knowledge of AML/CFT regulatory frameworks (FATF, local AML laws, sanctions regimes)
Proficiency with KYC case management and screening platforms (e.g. World-Check, Accuity, Actimise, or equivalent)
Bachelor's degree in Finance, Law, Business, Economics, or a related discipline
Demonstrated ability to work in a high-volume, metric-driven environment with strict SLA adherence
Business Support Services 11-50 employees
Established in 2006 in Singapore – and now a part of the $3 bn TechnoPro Group, Japan – Helius has partnered and supported leading companies across diverse industries including Banking and Finance services, Manufacturing, Logistics and Healthcare in the strategy, planning, deployment and management of business-critical infrastructure and software systems.
Apart from its strong internal IT systems that deliver large scale staffing services programs and dedicated secure offices that house technology teams, Helius’ strength also lies in its understanding of cultural and language-specific landscapes in the ASEAN region.
Since its inception, Helius has expanded its operations from Singapore to Japan, India, Malaysia and Thailand.
Established in 2006 in Singapore – and now a part of the $3 bn TechnoPro Group, Japan – Helius has partnered and supported leading companies across diverse industries including Banking and Finance services, Manufacturing, Logistics and Healthcare in the strategy, planning, deployment and management of business-critical infrastructure and software systems.
Apart from its strong internal IT systems that deliver large scale staffing services programs and dedicated secure offices that house technology teams, Helius’ strength also lies in its understanding of cultural and language-specific landscapes in the ASEAN region.
Since its inception, Helius has expanded its operations from Singapore to Japan, India, Malaysia and Thailand.