Air Logistics Sales Representative FA-VA

Kuehne + Nagel AS; Sepang; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading company in logistics is seeking a Sales Representative to enhance customer service and drive business growth. The role involves monitoring sales activities, conducting market research, and building customer relationships while collaborating with various stakeholders. Ideal candidates will have a solid background in logistics and excellent communication skills.

Qualifications

• 2-5 years experience in Sales Representative, Business Development, or Marketing.
• Strong knowledge of air freight logistics including pricing and operational requirements.

Responsibilities

• Monitor and drive sales activities to generate sustainable businesses.
• Conduct market research on pricing and competitiveness.
• Lead customer onboarding and ensure operational procedures are updated.

Skills

Communication

Analytical Skills

Interpersonal Skills

Problem Solving

Education

Bachelor’s degree in Business Administration, Logistics, Supply Chain Management

Job description

You will be part of our customer care team to add your expertise and skills to the delivery of customer excellence.

Your Role

You will utilize your product and trade knowledge to support business development and diversification to drive business growth. You will work with a variety of internal and external stakeholders while focusing on the following key objectives.

Your Responsibilities

1. Lead in monitoring and driving sales activities.
2. Proactively identify and nurture sales-qualified prospects through the pipeline to generate profitable and sustainable businesses.
3. Conduct regular reviews of sales leads and customer portfolios with key stakeholders.
4. Conduct market research on pricing and product competitiveness, ensuring regular efforts alignment with our pricing team.
5. Provide feedback from customers and support on resolutions as required.
6. Lead onboarding and implementation of new customers, ensuring that standard operational procedures are updated for handover to our Customer Care Locations (CCL).
7. Maintain and update relevant customer information on internal systems.
8. Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills and Experiences

1. At least 2-5 years of experience as a Sales Representative, Business Development, or Marketing.
2. Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
3. Strong foundational knowledge of air freight logistics, including pricing, routing, and operational requirements, gained through coursework and internships.
4. Excellent communication and interpersonal skills.
5. Demonstrated ability to work effectively in team settings.
6. Strong analytical and problem-solving skills.
7. Eagerness to learn and adapt in a dynamic industry.