Air Logistics Revenue Care Manager

Kuehne + Nagel AS; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a skilled leader to join their Revenue Care Team, focusing on operational and customer excellence. In this pivotal role, you will ensure adherence to finance accounting policies while driving profitability and efficiency across the Air Logistics organization. Your expertise will be crucial in identifying performance gaps, resolving disputes, and analyzing profit and loss sheets. This position offers a dynamic environment where your leadership will directly impact the company's success. If you have a strong background in logistics, finance, and team management, this is an exciting opportunity to make a significant difference.

Qualifications

• 5-10 Jahre Erfahrung in der Luftlogistik oder im Frachtdienst.
• Erfahrung in der Umsatzverwaltung und Kostenkontrolle in der Logistikbranche.

Responsibilities

• Identifizierung und strukturelle Lösung von Leistungsengpässen.
• Durchführung von Audits und Sicherstellung der Genauigkeit aller Finanzdaten.

Skills

Time Management

Problem Solving

Communication Skills

Interpersonal Skills

Education

Degree in Finance

Degree in Logistics

Degree in Supply Chain Management

Tools

Logistics Software Systems

Financial Software Systems

Job description

You will be joining our Revenue Care Team to add your leadership expertise + skills to the delivery of Operational + Customer Excellence

Your Role

You are responsible for ensuring that our Finance Accounting Policies are followed at all times, driving profitability, cost awareness + efficiency across the Air Logistics organization. In this role you will provide leadership + direction to the Revenue Care Team (RCC)

Your Responsibilities

• To identify + structurally resolve performance gaps collaborating with stakeholders across all departments.
• To proactively ensure the timely closure of files, early GP recognition + improve auto closing rates.
• To routinely perform audits on closed files, documenting + escalating any issues as required.
• To ensure all intercompany billing is performed timely, completely, correctly + that disputes/redebits are adequately resolved.
• To systematically review + reduce the minimum provision for bad debts + write-offs.
• To analyze country profit + loss sheets along with customer profitability, identifying gaps vs. financial targets, focusing on the bottom 10 accounts (based on accumulative GP) in collaboration with relevant financial controllers.
• To identify root causes of issues + propose corrective actions to improve GP, establishing + driving GP improvement plans.
• To ensure the accuracy + consistency of all operational finance data over its life cycle.

Your Skills and Experiences

• A degree in finance, logistics, supply chain management, or a related field is often preferred.
• At least 5-10 years of experience in air logistics or freight forwarding.
• Experience in revenue management, cost control, and financial analysis within the logistics industry.
• Strong time management and problem-solving skills.
• Proficiency in using logistics and financial software systems.
• Excellent communication and interpersonal skills to coordinate with various stakeholders.