AIG Security Operations Support Manager - Asia Pacific

AIG; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading global insurance provider in Kuala Lumpur is seeking a Security Operations Manager to oversee security operations across the APAC region. The role involves supporting the Regional Security Director, conducting audits, managing contracts, and establishing a reliable security department. Ideal candidates will have a strong background in security management, incident response, and data management with a collaborative mindset. Competitive benefits and a focus on professional development are offered.

Benefits

Comprehensive benefits package

Focus on professional development

Qualifications

• Experience in physical security management.
• Ability to respond to incidents and work with law enforcement.
• Strong data management skills.

Responsibilities

• Provide support to the Regional Security Director in APAC.
• Conduct physical security audits and report findings.
• Oversee APAC security-related contracts.

Skills

Incident response

Security management

Data management

Physical Security Audits

Collaboration

Job description

Responsibilities

• The Security Operations Manager provides a key role as a member of the AIG Global Security operating in APAC. The Ops Manager provides direct support to the Regional Security Director (RSD), APAC, delivering best-in-class physical security support services throughout the complex framework of AIG Companies and Corporate Functions (i.e., the department’s clients).
• Respond to incidents, identify cause, mitigate, deescalate, navigate, prevent and report to RSD and act as needed, from reporting and working with law enforcement and local functions.
• Establish a reliable and approachable security department for AIG APAC.
• Assure the safety and security that can be increased by using enhanced security measures and technology
• Perform administrative functions to support the RSD as requested.
• Together with the RSD, develop physical security test plans, including testing requirements and criteria, test cases, end-to-end test requirements, and post implementation testing.
• Conduct Physical Security Audits in APAC, identify and report the conditions and remediate plans to maintain or match the global security standards to assure the security conditions.
• Monitor issues and incidents in progress, resolution and prioritization of tasks as well.
• Research and resolve ongoing issues that arise in the normal course of business.
• Organize and maintain crisp data management programs and serve as the gatekeeper for all departmental work products.
• Oversee all APAC security related contracts, such as guarding and technology, including developing, administering and tracking key performance indicators.
• Conduct Quarterly Business Reviews with key vendors.
• Partner with the Executive Protection team to support executive arrivals and departures as needed.
• Support site specific security operations and align Global Security Methods and Standards.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area:

CS - Corporate Services AIG Technologies (Malaysia) Sdn Bhd