AI prompt and quality engineer

WorkAsPro; George Town; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking an AI Prompt and Quality Engineer to enhance the performance of AI chatbot systems. This role involves quality monitoring, issue resolution, and model optimization, requiring solid AI and data analysis skills. Ideal candidates will have over 2 years in AI/chatbot QA and a keen attention to detail. The position is fully remote based in Penang, Malaysia.

Qualifications

• Solid grasp of AI chatbot functionality, NLP, and ML fundamentals.
• 2+ years in AI/chatbot QA or optimization roles.
• Exposure to top-tier conversational AI products preferred.

Responsibilities

• Evaluate daily chatbot responses based on accuracy, relevance, and tone.
• Identify root causes of response issues, document them, and ensure timely resolution.
• Analyze user interaction data to extract insights and identify improvement opportunities.

Skills

Attention to detail

Communication skills

Problem-solving mindset

Tools

SQL

Excel

Data tools

Job description

Job Description

Job Title:

AI Prompt and Quality Engineer

Location: Remote – Penang, Malaysia

Employment Type: Full-Time

About The Role

CoinMarketCap is seeking an AI Prompt and Quality Engineer to ensure high-quality performance of our AI chatbot systems. You’ll play a critical role in maintaining response accuracy, refining model behavior, and improving user experience through prompt quality checks, issue resolution, and AI optimization efforts.

Key Responsibilities

• Quality Monitoring: Evaluate daily chatbot responses based on accuracy, relevance, and tone
• Issue Resolution: Identify root causes of response issues, document them, and ensure timely resolution
• Model Optimization: Collaborate with engineering teams on tuning models, annotating data, and refining prompts
• Data Analysis: Analyze user interaction data to extract insights and identify improvement opportunities
• Process Development: Improve QA workflows and establish quality standards
  
  

Requirements

• Technical Skills:
• Solid grasp of AI chatbot functionality, NLP, and ML fundamentals
• Proficient in SQL, Excel, and data tools
• Experience:
• 2+ years in AI/chatbot QA or optimization roles
• Exposure to top-tier conversational AI products preferred
• Soft Skills:
• Strong attention to detail and communication skills
• Problem-solving mindset with adaptability to fast-paced environments
  
  

Tagged As

• React Native
• HTML
• Development
• Remote
• Non Tech
• React
• Web3
• NFT
• Solidity
• Developer
• Marketing
• DeFi
• Internship