AI Engineer

DHL Information Services (Asia-Pacific) Sdn. Bhd.; Cyberjaya; Hybrid; MYR 120,000 - 240,000; Full time

Benefits offered by this job

Hybrid work arrangements

Medical coverage (outpatient & In-pat)

Personalized flexi benefit plan

Choose days off from public holidays

Modern offices with free parking

Job summary

DHL IT Services is seeking an AI Engineer (Python, GenAI) to join our GenAI team and help build the technology backbone for the world's largest logistics company. You will break down complex problems and apply AI methods to deliver faster time to market, with context engineering and RAG concepts.

In a multinational environment, you will collaborate across regions, write clean Python, and contribute to sustainable digital solutions while enjoying hybrid work and modern offices with parking.

Qualifications

• Ability to break down complex problems and select appropriate AI models.
• Experience collaborating across multinational teams and cross-region delivery.
• Fluent written and spoken English.

Responsibilities

• Lead development of AI-powered solutions to improve efficiency and time to market.
• Evaluate AI models and apply Retrieval-Augmented Generation and Model Context Protocol concepts.
• Collaborate across regions to ensure high-quality outcomes.

Skills

AI frameworks knowledge

Context engineering

RAG

Tools

LangChain

LangGraph

LlamaIndex

Google ADK

Job description

Your IT Future, Delivered

AI Engineer (Python, GenAI)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our GenAI team is continuously expanding. No matter your level of GenAI proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #AIEngineer #GenAI

Grow together

The role of an AI Engineer is the pathfinder for the Engineering team. AI Engineers need to be able to understand the challenges on the ground and find solutions to improve efficiency in delivering solutions for faster time to market. AI Engineer is proficient in leveraging available AI tools in applying real world use cases for better productivity.

Ready to embark on the journey? Here's what we are looking for:

As an AI Engineer, having knowledge of AI frameworks and agent development platforms such as Google ADK, LangChain, LangGraph, LlamaIndex, or similar AI orchestration frameworks will be a huge plus to help our company improve business and IT processes with greater efficiency.

You will be expected to break down complex problems, select the right AI models and techniques, and build intelligent solutions while grounding results through effective context engineering, including Retrieval-Augmented Generation (RAG) and Model Context Protocol (MCP), to ensure accurate, relevant, and high-quality outcomes.

Aside from that, you should be able to work independently prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.