AI-Driven IAM & ITSM Governance Consultant

Career International FOS Pte Ltd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Career International FOS Pte Ltd in Kuala Lumpur seeks an experienced TSM / IAM AI Consultant to join IT compliance and governance. You will run quarterly compliance self-checks, translate rules into AI Agent Skills, and drive remediation across many applications with LangGraph and LangChain.

You will design RBAC/ABAC access structures, maintain IAM docs, and collaborate with China teams (Mandarin required). A strong ITIL background and hands-on Remedy experience are essential.

Qualifications

• Bachelor's degree in Computer Science, Information Security, Software Engineering, or related discipline.
• Minimum 3 years of experience in IT compliance, ITSM, IAM governance, or internal control automation.
• Solid understanding of ITIL v3/v4 frameworks; hands-on experience with ITSM platforms such as BMC Remedy.
• Proven hands-on experience in IAM including RBAC and ABAC models across multiple applications.
• Experience translating compliance rules into AI agent skills or automation workflows; LangGraph/LangChain preferred.
• Proficient in Mandarin (read, write, and speak) for collaboration with China-based teams.

Responsibilities

• Run recurring compliance self-checks across 10+ applications quarterly and manage evidence.
• Design and manage access and role structures using RBAC/ABAC; conduct recertifications and risk remediation.
• Maintain IAM documentation, role matrices, and remediation logs.
• Collaborate with application owners and security teams to enforce least-privilege.
• Translate compliance rules into reusable AI Agent Skills and build automation pipelines with LangGraph/LangChain.
• Communicate findings and remediation status to technical and non-technical stakeholders; support audits.

Skills

IAM governance

ITSM operations

Python scripting

Education

Bachelor's degree in CS/IS

Tools

BMC Remedy

LangGraph

LangChain

Azure AD

Job description

Career International FOS Pte Ltd in Kuala Lumpur seeks an experienced TSM / IAM AI Consultant to join IT compliance and governance. You will run quarterly compliance self-checks, translate rules into AI Agent Skills, and drive remediation across many applications with LangGraph and LangChain.

You will design RBAC/ABAC access structures, maintain IAM docs, and collaborate with China teams (Mandarin required). A strong ITIL background and hands-on Remedy experience are essential.