AI Business Analyst

Hong Leong Bank; Petaling Jaya; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic AI Business Analyst to drive innovation within their banking operations. This role is pivotal in identifying AI solutions that align with strategic goals and engaging key stakeholders for successful implementation. The ideal candidate will possess a blend of technical proficiency and business acumen, with strong communication and problem-solving skills. Join a forward-thinking financial institution that values diversity and innovation, and make a significant impact in transforming banking experiences through AI-driven solutions.

Qualifications

• 2+ years in project management or business analyst roles.
• Strong organizational and communication skills.

Responsibilities

• Identify and advocate for AI-driven solutions.
• Engage with AI vendors and assess their offerings.
• Drive adoption of AI solutions across the organization.

Skills

Project Management

Business Analysis

Communication Skills

Problem Solving

Stakeholder Engagement

Education

Bachelor's degree in Business

Bachelor's degree in Information Technology

Bachelor's degree in Data Science

Tools

Google Suite

Microsoft Office Suite

Job description

time left to apply End Date: May 31, 2025 (19 days left to apply)

job requisition id JR0000020607

If you are looking to excel and make a difference, take a closer look at us…

The AI Business Analyst plays a critical role in identifying, evaluating, and advocating for AI-driven solutions that align with the bank’s strategic goals and stakeholders’ needs. This role involves engaging with AI vendors, assessing their solutions, and driving adoption by securing buy-in from key decision-makers across the organization. The ideal candidate is both technically proficient and business-savvy, with strong persuasion and relationship-building skills. The key responsibilities are as detailed below:

Key Responsibilities and Accountabilities:

Functional (job responsibilities):

1. Explore AI Solutions: Stay updated with emerging AI technologies and vendor offerings to identify solutions that align with the bank’s objectives.
2. Vendor Management: Engage and build relationships with AI vendors, evaluating their solutions for potential implementation within the bank.
3. Business Alignment: Work closely with business units, technology teams, and other stakeholders to understand their needs and challenges, recommending AI solutions that drive value.
4. Stakeholder Engagement: Present AI solutions to business and technology leaders, articulating the benefits and potential impact on banking operations.
5. Influence & Persuasion: Drive adoption by obtaining buy-in from stakeholders, addressing concerns, and demonstrating the value proposition of AI technologies.
6. Implementation Support: Collaborate with relevant teams to facilitate the onboarding, integration, and execution of selected AI solutions.
7. Performance Monitoring: Assess the success and effectiveness of implemented AI solutions, ensuring they meet business objectives and deliver expected outcomes.
8. Compliance & Risk Considerations: Work with compliance, risk, and legal teams to ensure AI solutions adhere to regulatory and internal policies.

Jobholder Requirements:

Education/Qualification: Bachelor's degree in Business, Information Technology, Data Science, or a related field.

Experience:

• At least 2 years of project management or business analyst and related roles.
• Proven experience in administrative support roles, preferably in a technology-driven environment.
• Excellent organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
• Strong communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
• Proficiency in office productivity tools such as Google Suite and Microsoft Office suite (Word, Excel, PowerPoint).
• Ability to maintain confidentiality, exercise discretion, and handle sensitive information with integrity.
• Demonstrated initiative, attention to detail, and a proactive approach to problem-solving.
• Flexibility to adapt to changing priorities and willingness to take on new challenges as needed.

Special Skills:

• Excellent written & verbal communication skills with both technical & non-technical stakeholders, capable of conveying complex information in a clear and concise manner to non-technical audiences.
• Strong facilitation and presentation skills, with the ability to lead meetings and workshops effectively.
• Strong problem-solving skills, with the ability to think critically and provide solutions to complex challenges in a fast-paced and dynamic environment.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

time left to apply End Date: May 31, 2025 (19 days left to apply)

About Us

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.