Agency Development Head (Tawau)

Zurich Insurance Group; Tawau; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead a team and drive business growth. This role involves managing sales activities, enhancing customer relationships, and ensuring operational efficiency. The ideal candidate will possess strong sales experience, financial acumen, and a passion for developing team members. Join a company that values diversity and encourages innovation, where you can make a significant impact and thrive in a supportive environment. If you're ready to take on challenges and inspire others, this opportunity is for you.

Benefits

Miscellaneous Allowances

Monthly Incentives

Overseas Conventions

Qualifications

• 5+ years in Sales with a Bachelor's Degree or 7+ years with a High School Diploma.
• Licensed to sell insurance products and experienced in financial analysis.

Responsibilities

• Manage sales and service activities to increase business and retention.
• Oversee operations for cost efficiency and budget management.

Skills

Sales Experience

Financial Analysis

Customer Relationship Management

Team Management

Multi-tasking

Education

Bachelor's Degree

High School Diploma

Job description

Job Accountabilities - Key Accountabilities

1. Select, train, develop, and coach team members, assess their performance, and provide recommendations on other human resource issues (e.g., promotions, transfers, salary administration, and terminations).
2. Manage the sales and service activities of the management team to increase new business and retention across all account product offerings.
3. Manage operations for cost efficiency; continuously evaluate opportunities to reduce costs and improve operations; monitor and maintain expenses within the approved budget.
4. Manage the Customer Service Index program to ensure results are reported to senior management.

Business Accountabilities

1. Manage relationships with key customers/areas of responsibility.
2. Develop or enable the development of new and expanding business opportunities.
3. Use network contacts with specialized expertise as needs arise.
4. Identify opportunities and risks associated with external environment changes, looking 1-2 years ahead.
5. Design, recommend, and implement changes to processes and systems.
6. Develop and implement the annual budget for the area of responsibility.
7. Set and execute operational objectives and plans aligned with the strategy of the Shared Services Unit/Strategic Business Unit.
8. Ensure documentation, implementation, and communication of policies, procedures, and operating standards for the area of responsibility.
9. Monitor activities to identify potential risks and non-compliance issues.
10. Participate in or lead risk assessments and escalate issues to higher management.

Job Qualifications

Required:

• Bachelor's Degree with 5+ years of experience in Sales OR High School Diploma or Equivalent with 7+ years of experience in Sales
• At least 2 years of direct sales experience
• Experience analyzing financial statements and reports
• Licensed to sell insurance products

Preferred:

• Strong knowledge of sales principles, techniques, and terminology
• Knowledge of customers' business and operations
• Ability to multi-task and work in a team environment

Our Culture and Values

At Zurich, we are proud of our culture, committed to Diversity and Inclusion, and support employees through training, volunteering, and community activities. We encourage you to bring your whole self to work and make a difference.

Join us to be challenged, inspired, supported, and to love what you do. Be the heart and soul of Zurich!

Additional Information

We value outside-the-box thinking, focus on positives, and are certified as a Great Place To Work. Our culture is our top priority. Let's grow together!

Assessment Questions

Update your profile to see how your skills match this job. Your application will include questions about expected salary, notice period, language skills, and sales experience.

About Zurich

Founded in 1872 in Switzerland, Zurich is a leading global insurance group with over 60,000 employees serving customers in more than 170 countries, with strong positions in North America, Europe, and growing markets in the Middle East, Latin America, and Asia-Pacific.

Perks and Benefits

Includes miscellaneous allowances, monthly incentives, and overseas conventions.