Agency Development Head (KL)

婵物捨; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Sales Manager in Kuala Lumpur to oversee sales teams and manage customer relationships. This role involves driving business growth and ensuring operational efficiency, requiring strong leadership and analytical skills. Candidates should possess a Bachelor's Degree and relevant sales experience.

Qualifications

• 5+ years of sales experience.
• At least 2 years of direct sales experience.
• Experience analyzing financial statements.

Responsibilities

• Manages and directs employees in sales and distribution.
• Develops new business opportunities and manages relationships with key customers.
• Oversees cost efficiency and monitors expenses.

Skills

Sales principles

Customer relationship management

Teamwork

Multi-tasking

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Job Summary

Manages and directs employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth, including writing new business, retaining existing accounts, providing quality service, increasing market share, and expanding product mix within Strategic Business Unit guidelines.

Job Accountabilities - Key Accountabilities

• Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on human resource issues (e.g., promotions, transfers, salary administration, terminations).
• Manages sales and service activities of the management team to increase new business and retention across all product offerings.
• Oversees operations for cost efficiency, evaluates opportunities to reduce costs, improve operations, and monitors expenses within the approved budget.
• Manages the Customer Service Index program to ensure results are reported to senior management.

Business Accountabilities

• Manages relationships with key customers and areas of responsibility.
• Develops or enables the development of new and expanding business opportunities.
• Utilizes contacts with specialized expertise as needed.
• Identifies opportunities and risks related to external environmental changes over 1-2 years.
• Designs, recommends, and implements process and system changes.
• Develops and implements the annual budget for the area of responsibility.
• Sets and executes operational objectives aligned with the strategy of the Shared Services/Strategic Business Unit.
• Ensures documentation, communication, and implementation of policies, procedures, and standards.
• Monitors activities to identify risks and non-compliance issues.
• Participates in or leads risk assessments and escalates issues as needed.

Job Qualifications

Required:

• Bachelor's Degree and 5+ years of experience in sales.
• At least 2 years of direct sales experience.
• Experience analyzing financial statements and reports.

Preferred:

• Strong knowledge of sales principles, techniques, and terminology.
• Microsoft Office proficiency.
• Knowledge of customer business and operations.
• People management experience.
• Ability to multi-task and work in a team environment.
• Licensed to sell insurance products.

You are the heart & soul of Zurich!

At Zurich, we encourage outside-the-box thinking and challenge the status quo. We focus on positives and ask, "What can go right?"

We value our employees' experience and expertise, offering diverse opportunities across business areas to support your career growth within Zurich.

Let’s continue to grow together!

• Location(s): MY - Kuala Lumpur
• Schedule: Full Time
• Recruiter: Kamilia Kamil