Aftersales Assistant Manager

Talent Recruit; Subang Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading E&M group in the Asia Pacific is seeking an Aftersales Assistant Manager. This role focuses on leading HVAC aftersales service operations, developing the team’s capabilities, and ensuring customer satisfaction in data center environments. Candidates should possess a strong engineering background, particularly with Danfoss Turbocor systems, alongside excellent problem-solving and communication skills.

Qualifications

• Min 3 years of experience working with Danfoss Turbocor oil-free compressors and software.
• Hands-on experience in HVAC aftersales, maintenance, and troubleshooting.
• Strong background in data center cooling environments.

Responsibilities

• Lead and support aftersales service operations for HVAC systems.
• Build and develop the aftersales service team.
• Provide technical support and training to customers.

Skills

Problem-solving

Customer-focused

Communication

Education

Diploma or Degree in Electrical Engineering

Job description

Company Background

We are assisting our client, a leading E&M group of companies in the Asia Pacific region, in hiring for the role of Aftersales Assistant Manager

Job Responsibilities:

• Lead and support aftersales service operations for HVAC systems in data centers environments.
• Build and develop the aftersales service team, ensuring strong technical capabilities and efficient workflows.
• Provide technical support, training, and guidance to customers and service teams.
• Coordinate preventive maintenance and emergency repairs to ensure minimal downtime.
• Be on-call to respond to urgent customer needs and emergency system failures.
• Work closely with other teams to enhance customer satisfaction and optimize system performance.
• Manage and improve service documentation, reports, and warranty claims

Job Requirements:

• Diploma or Degree in Electrical Engineering
  
• Min3 years of experience working with Danfoss Turbocor oil-free compressors and software tool.
• Hands-on experience in HVAC aftersales, maintenance, and troubleshooting.
• Strong background in data center cooling environments
• Knowledge of chillers, cooling towers, and related HVAC components.
• Ability to analyze system performance and optimize efficiency.
• On-call availability to respond to emergency service requests.
• Excellent problem-solving skills and customer-focused mindset.
• Strong communication skills for interacting with clients, suppliers, and internal teams

Job Details:

• Permanent employment
• Working days / hours : Mon - Fri : 9.00am - 6:00pm

Qualified and interested candidates may apply online or email your updated resume to siti(at)talentrecruit.com.my.

Only shortlisted candidates will be notified.