After Sales Support Coordinator | Iskandar Puteri

Hirehub Management Sdn. Bhd.; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturer in the prefabricated modular data center solutions is seeking an After Sales Support Coordinator in Iskandar Puteri. The role involves providing after-sales support, logistics tracking, and translating documents between Chinese and English. Candidates should have excellent communication skills in both languages, and prior experience in logistics or after-sales support is an advantage.

Qualifications

• Excellent written and spoken communication skills in both Chinese and English.
• Proactive, responsible, and detail-oriented.
• Prior experience in logistics or after-sales support is an advantage.

Responsibilities

• Provide support for after-sales inquiries and ensure customer satisfaction.
• Track and follow up on logistics/shipping status.
• Translate and manage a large volume of documents accurately.
• Communicate effectively with internal teams and customers.
• Handle general administrative tasks and maintain after-sales records.

Skills

Excellent communication skills in Chinese and English

Logistics tracking experience

Proactive and detail-oriented

Strong interpersonal skills

Coordination skills

Job description

Job Openings After Sales Support Coordinator | Iskandar Puteri

About the job After Sales Support Coordinator | Iskandar Puteri

Company Background:
A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally.

Job Responsibilities:

Provide support for after-sales inquiries and ensure customer satisfaction

Track and follow up on logistics/shipping status (logistics tracking experience is a plus)

Translate and manage a large volume of documents accurately (excellent Chinese-English translation skills required)

Communicate effectively with internal teams and customers

Handle general administrative tasks and maintain after-sales records

Requirements:

Excellent written and spoken communication skills in both Chinese and English

Proactive, responsible, and detail-oriented

Strong interpersonal and coordination skills

Prior experience in logistics or after-sales support is an advantage