Advisor I Sales (Banking Industry) - 23rd June Intake

Concentrix; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global provider of customer experience solutions is seeking a Sales Adviser in Kuala Lumpur. The role involves supporting potential customers with sales processes, ensuring compliance, and providing excellent customer service. Candidates should have experience in sales and adhere to strict guidelines for documentation and privacy.

Responsibilities

• Assist in completing credit card applications and documentation.
• Ensure sales activities comply with guidelines and standards.
• Provide weekly performance reports and customer onboarding support.

Skills

Customer support

Sales compliance

Documentation

Job description

· Contact and support potential customers who submitted incomplete digital leads.

· Assist in the completion of credit card applications and related documentation.

· Recommend and sellcredit cards and related products/services as approved.

· Ensure all sales activities complywith sales guidelines and conduct standards.

· Refrain from making any promises, warranties, or representations on behalf ofthe company.

Process Adherence:

· Review and validate application forms and supporting documents before submission.

· Submit applications and documents viadigital onboarding platform on a daily basis.

· Ensure accurate documentation for audit and compliance purposes.

Customer Experience & Reporting:

· Address and escalate complaints from potential customerswhen necessary.

· Provide weekly performance reports and updatesasrequired.

· Support customer onboarding while maintaining a professional and efficient approach.

Training & Management:

· Remain familiar withtraining manual and process guidelines.

· Support ongoing compliance training and sales script updates.

Data Privacy & Security:

· Ensure no customer data is stored or retained beyondcompany system.

· Maintain strict confidentiality and adhere tocompany data protection policies.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Sales Adviser? Do you have experience in a sales role?

Information & Communication Technology More than 10,000 employees

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

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