Advanced Field Service Engineer

Honeywell; Kuala Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Field Service Engineer to join its team in Malaysia. The role entails providing technical support for industrial process control systems, optimizing operations, and ensuring customer satisfaction through expert guidance and maintenance. Ideal candidates will have relevant experience and a strong electronics background, enabling them to contribute significantly to the team's success.

Qualifications

• 3-5 years' experience in field service and industrial process control systems.
• Strong electronics and instrumentation background.
• Knowledge of PKS Experion hardware and software preferred.

Responsibilities

• Provide technical support for industrial process control systems.
• Diagnose and troubleshoot control system issues.
• Lead on-site support personnel for Honeywell-related tasks.

Skills

Technical Support

Process Control Optimization

Troubleshooting

Communication

Project Management

Education

Associate's or Bachelor's Degree

Tools

VMware

Open Platform Communications (OPC)

Job description

THE FUTURE IS WHAT WE MAKE IT.

Advance Field Service Engineer

Malaysia

Start your career by making an impact and building meaningful connections through challenging projects. When you join Honeywell, you become part of a performance-driven culture composed of diverse leaders, thinkers, innovators, dreamers, and doers who are shaping the future.

Make the Best You.

Working at Honeywell means more than creating incredible products. It involves collaborating with top minds, continuous learning, and benefiting from an inclusive environment that rewards performance and celebrates achievements.

Join Us and Make an Impact.

We are seeking a Field Service Engineer to join our HPS/LSS team at the Puchong office, reporting to the Field Service Manager.

Key Responsibilities:

• Provide technical and consulting support for industrial process control and automation platforms, especially Honeywell Distributed Control Systems (DCS).
• Understand customer control processes and economic drivers; translate these into business opportunities.
• Provide guidance on Honeywell's DCS products, application, lifecycle management, best practices, and cost benefits.
• Design, configure, and troubleshoot EPKS Servers and HMI software.
• Analyze and optimize industrial control systems.
• Maintain hardware and linked DCS equipment.
• Diagnose, troubleshoot, and repair control system issues using standard tools.
• Coordinate with the Global Technical Assistance Center and act as the liaison between the customer and Honeywell.
• Support client server architecture.
• Understand PID controllers and their integration with process machinery.
• Respond to emergency calls and resolve issues efficiently.
• Lead on-site support personnel and serve as the main contact for Honeywell-related matters.
• Document all work accurately, demonstrating effective communication skills.
• Perform preventive and corrective maintenance on control system hardware/software.
• Apply cloud computing and virtualization technologies, such as VMware, in industrial control systems.
• Troubleshoot and understand Open Platform Communications (OPC).
• Support contract renewals and asset management, including licensing verification.

Key Experience & Capabilities:

• 3-5 years' experience in field service and industrial process control systems.
• Field process experience preferred.
• Knowledge of PKS Experion hardware and software, including virtualization.
• Associate's or Bachelor's degree preferred; PC and networking skills essential.
• Strong electronics and instrumentation background.
• Experience with third-party controls.
• Project management skills, including budgeting, scheduling, and resource allocation.
• Deep understanding of process control.
• Ability to work with electronic test equipment.
• Role will involve on-site project maintenance and execution.