Ads Quality Evaluator | Kuala Lumpur, MY

Cognizant; Kuala Lumpur; Remote; USD 24,000 - 36,000; Full time

Job summary

Cognizant seeks a motivated Process Executive (Hindi) for overseeing content moderation. The role involves engaging with Hindi-speaking clients, analyzing content for quality and appropriateness, and requires excellent communication skills, both in Hindi and English. Adaptability and a result-oriented mindset are key to thriving in this dynamic environment.

Qualifications

• Experience managing confidential information is preferable.
• Motivated, result-oriented, and capable of managing time efficiently.
• Ability to thrive in a 24x7 environment and handle sensitive content.

Responsibilities

• Liaise with Hindi-speaking clients and customers for content moderation.
• Analyze contents and provide feedback on classification.
• Handle critical situations independently with minimal supervision.

Skills

Excellent written, reading & spoken communication skills in Hindi

Good communication skills in English

Online community experience

Social networking experience

Analytical skills

Attention to detail

Job description

Cognizant is looking for a Process Executive Hindi (Content Moderator) in developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.

Job Title: Process Executive Hindi (Content Moderator)

Location: WFH

Duration : FTC

Responsibilities:

• Excellent written, reading & spoken communications skills in Hindi Language is required as the candidate needs to deal with contents written in Chinese and Liaise with Hindi Speaking Clients and Customers.
• Good communications skills in English.
• Online community experience and exposure
• Experience with confidential information collection and management (preferable)
• Ability to work independently.
• Experience with social networking (or similar programs) Internet Savvy
• Interested in social media and current events (trending topics, viral news etc.)
• Quick learner and adaptable to learn new processes, concepts, and skills.
• Be organized and able to manage time and tasks efficiently.
• Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard.
• Have a neutral mindset towards different content that needs classification, regardless of the content itself.
• Result-oriented, self-motivated, independent, and inquisitive
• Able to thrive in a fast-paced and team-oriented environment.
• Excellent analytical and research skills

Other Requirements:

• Willing to work in 24x7 environment.
• Should be comfortable working with explicit & sensitive content.
• Ability to manage critical situations with minimum supervision.
• Good interpersonal and communication skills

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.