Administrator, Securities Lending (Contract)

Job Summary

Receives, investigates, and responds to all customer inquiries and complaints regarding banking products and services; processes basic bank service transactions. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.

Job Description

What is the opportunity?

Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographic time zones. The country employs a global operating model to maximize efficiencies across time zones and supports a 24/7 operations.

As an Administrator in Securities Lending, you will be responsible to ensure all settlement of all Securities Lending trade is timely recorded.

You will be supporting UK market. Working hours would be between 3:00pm and 12:00am or 4:00pm and 1:00am. Working hours might change due to business needs.

What will you do?

• Capture and process securities lending transactions that were received via different channels (ie; manual, STE and STP).

• Ensure all trade processing are being done correctly according to SLA and RBC I&TS expectation.

• Ensure outstanding items (stock & cash reconciliations) are investigated and resolved in a timely manner.

• Involve in any process improvement effort and actively contribute ideas to increase team efficiency and productivity.

• Provide coaching and guidance to junior team members.

What do you need to succeed?

Must-have

• Knowledge in different custody process and products.

• Experience in banking operations and back office.

• Experience in Securities Operations or financial services.

Nice-to-have

• Relevant tertiary education

• Willingness to take on new challenges, confident and self-motivated

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• A world-class training program in financial services

• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Posted Date:

2025-04-28

Application Deadline:

2025-05-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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