Administrative Executive

Shera International Group; Kuala Lumpur; On-site; MYR 39,000 - 67,000; Full time

Benefits offered by this job

RM incentive for every confirmed enrol

EPF, SOCSO, and EIS as per statutory

Mobile and travel reimbursement

Leave entitlements as per Employment

Full training in international admits

Genuine path to Country Manager

Job summary

Shera International Group is opening our Malaysia office and seeking our first on-the-ground team member in Kuala Lumpur. You will run the office, engage with universities, students, and partners, and support admissions, visa processes, and local operations.

Fresh graduates are welcome. Fluent English and Bahasa Malaysia are required, with additional language skills a plus. You will be the face of the company locally and grow with Malaysia market expansion.

Qualifications

• Diploma or Bachelor's degree in any discipline.
• 0–4 years in administration, customer service, admissions, or coordination — fresh graduates are welcome.
• Fluent English and Bahasa Malaysia (Mandarin, Tamil, or Bengali is a plus).
• Legally authorized to work in Malaysia — we are not able to sponsor an Employment Pass for this role.
• Bangladeshi individuals with valid work authorization are also encouraged to apply.

Responsibilities

• Run the Kuala Lumpur office day-to-day and be our local face with universities, students, and partners.
• Handle daily office administration — correspondence, records, supplies, and coordination with our company secretary and accountant.
• Prepare, check, and submit student applications to Malaysian institutions, then follow up until offers are issued.
• Support students through EMGS submissions, visa documentation, accommodation, and arrival.
• Respond to enquiries from students and parents by phone, email, and in person.
• Coordinate meetings between head office and Malaysian universities, colleges, and vendors — and follow up on what was agreed.
• Represent us at education fairs, institutional and local events.
• Keep our contact database current and report local market developments back to head office.
• Track office expenses and submit monthly statements.
• Develop the business and help the company grow in Malaysia through future recruitment and expansion plans.

Skills

Fluent English

Bahasa Malaysia

Presentable

Independent

Organized

Education

Diploma or Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

We are opening our Malaysia office, and we are looking for our first person on the ground.

Transfotech Student Services (TSS) is part of Shera International Group, a USA & Bangladesh-based group operating across international education, study-abroad advisory, immigration consultancy, and EdTech. Malaysia is our next market. This role is where it starts.

What you'll do

You’ll run the Kuala Lumpur office day-to-day and be our local face with universities, students, and partners.

• Handle daily office administration — correspondence, records, supplies, and coordination with our company secretary and accountant.
• Prepare, check, and submit student applications to Malaysian institutions, then follow up until offers are issued.
• Support students through EMGS submissions, visa documentation, accommodation, and arrival.
• Respond to enquiries from students and parents by phone, email, and in person.
• Coordinate meetings between our head office and Malaysian universities, colleges, and vendors — and follow up on what was agreed.
• Represent us at education fairs, institutional and local events.
• Keep our contact database current and report local market developments back to head office.
• Track office expenses and submit monthly statements.
• Develop the business and help the company grow in Malaysia through future recruitment and expansion plans.

What we’re looking for

• Diploma or Bachelor's degree in any discipline.
• 0–4 years in administration, customer service, admissions, or coordination — fresh graduates are welcome.
• Fluent English and Bahasa Malaysia (Mandarin, Tamil, or Bengali is a plus).
• Confident with Microsoft Office and Google Workspace.
• Organized, accurate with paperwork, and comfortable working independently in a small office.
• Presentable and professional in front of students, parents, and university staff.
• Legally authorized to work in Malaysia — we are not able to sponsor an Employment Pass for this role.
• Bangladeshi individuals with valid work authorization are also encouraged to apply.

Experience in education or study-abroad is a bonus, not a requirement. We will train you.

What we offer

• RM incentive for every confirmed enrolment, on top of your basic salary.
• EPF, SOCSO, and EIS as per statutory requirements.
• Mobile and travel reimbursement.
• Leave entitlements as per the Employment Act 1955.
• Full training in international admissions and student advisory.
• A genuine path to Country Manager. You are the first hire of this office. As Malaysia grows, so does your scope, your title, and your salary.

Why this role is different

Most entry-level admin jobs put you at the bottom of a long chart. This one puts you at the start of a country operation. You’ll deal directly with our head office leadership, sit in on meetings with university partners, and have real visibility over how a market gets built. If you want to learn the international education business from the inside, this is an unusually good seat.

Equal Employment Opportunity Statement

Shera International Group is committed to providing equal employment opportunities to all qualified candidates. We do not discriminate based on gender, race, religion, nationality, age, or any disability. Employment decisions are based on qualifications, skills, experience, performance, and organizational requirements.