Admin Operation Executive

FAR Capital; Subang Jaya; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading company in property management seeks an Admin Operation Executive to ensure smooth operations for Wetopia's units. The role includes managing tenant experiences and overseeing office tasks while requiring a Diploma and strong interpersonal skills. If you're passionate about customer service and thrive in a dynamic environment, we want to hear from you!

Qualifications

• At least a Diploma in business administration or related field is required.
• One year proven experience in a customer-facing role.
• Proficiency in CRM software and Microsoft Office.

Responsibilities

• Manage the day-to-day operations of Wetopia units.
• Coordinate tenant movement procedures including move-in and eviction.
• Monitor payments and ensure compliance with house rules.

Skills

Strong communication

Interpersonal skills

Problem-solving

Conflict resolution

Ability to prioritize

Education

Diploma in business administration

Tools

CRM software

Microsoft Office

Google Suite

Zendesk

Job description

Urgent

• Wetopia Asia
• Subang Jaya
  
  

Application Ends

31 December 2025

Apply Now

Job Overview

Salary

RM

2000

to 2500

Experience

1 Year

Qualifications

Diploma

Gender

Any

Job Level

Executive

Job Type

Contract

Work Arrangement

Hybrid

Open to

All

Department

• Wetopia - Admin Operation
  
  

Job Description

As an Admin Operation Executive, you will play a pivotal role in ensuring a smooth operation and administration process for every unit tenancy on all development. You will be responsible for day-to-day operations of all Wetopia units, ensuring a seamless tenant experience, and maintaining high standards of property management. This role involves the process from a prospect to becoming a tenant, managing all processes while becoming a tenant including preparing Renewal, Relocations, Rental collections, Move Out calculation, handling tenants’ communications, and ensuring compliance with house rules and local regulations.

Key Responsibilities

• Perform general office and administration tasks related to Admin Operation.
• Manage Wetopia Centre operations including ensuring monthly payments are made accordingly.
• Coordinate full cycle of tenant movement procedures including move-in, renewal, relocation, eviction, and check-out process.
• Maintain up-to-date tenant records in all platforms/systems including tenancy agreement, statement of accounts, and others.
• Monitor payments including booking fee, rental collection, outstanding, instalments, discounts, compensation, refunds etc. To work closely with the Accounting Team to ensure alignment in financial statements and transaction records.
• Compile and manage recurring and ad-hoc payments such as utilities bills including Electricity and Water bill.
• Ensure all parties including tenants adhere to the SOP and guidelines and proceed with a Warning and Eviction Letter for noncompliance tenants.
• Answering and addressing all enquiries and feedback submitted by tenants via phone, walk-ins, emails, virtual phones, and other modes of communication.
• Prepare weekly/monthly report for the team and Management as and when required.
• Any other related task assigned by the supervisor.
  
  

Job Requirements

• At least a Diploma in business administration, customer service, or related field.
• One (1) year proven experience in a customer-facing role, such as account management, customer success, or equivalent.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict resolution skills.
• Experience working in a fast-paced, dynamic environment with the ability to prioritize and manage multiple tasks simultaneously.
• Proficiency in CRM software and Microsoft Office, Google Suite, Zendesk.
• A passion for building relationships and driving customer success.
• Willing to travel or relocate within or outside Klang Valley.
• Possess own transportation.