Admin Executive (Base Office OR Work From Home)

Jobstreet Malaysia; Selangor; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A fast-growing bank outsource agency in Selangor is seeking an Admin Executive to support personal and business loan operations. This role involves administrative support for the sales team, loan application tracking, and compliance checks. Candidates should have strong organizational skills and proficiency in Microsoft Excel. Both in-office and remote work options are available.

Qualifications

• Experience in administration, sales support, or financial services is preferred.
• Strong attention to detail and ability to multitask.
• Basic knowledge or work experience in accounting is an advantage.

Responsibilities

• Provide administrative support for the sales staff and maintain sales records.
• Coordinate loan applications and ensure compliance with bank policies.
• Assist in collecting commissions and maintain attendance records.

Skills

Administrative support experience

Organizational skills

Microsoft Excel proficiency

Good communication skills

Tools

Google Sheets

Job description

Admin Executive (Base Office OR Work From Home)

Join one of Malaysia’s fast-growing Bank Outsource Agencies and be part of our expanding Admin Team supporting personal and business loan operations. We're hiring for both in-office and remote roles!

Responsibilities

• Administrative Support for Sales Staff:
  • Maintain and update sales reports, lead tracking sheets, and loan application records.
  • Ensure all customer documents are properly received, verified, and filed in Sales Forms.
  • Assist in data entry of customer information into Sales Forms.
  • Prepare and organized necessary sales forms for the sales team.
  • Assist Sales Consultant to follow up with customer in a timely manner.
• Loan Application Coordination:
  • Liaise with Loan Processor to track application statuses and ensure smooth processing.
  • Assist sales staff on pending customer documents or missing information.
  • Ensure all submitted loan applications comply with bank policies and regulatory requirements.
  • Maintain a structured system for application tracking and follow-ups.
• Commission Collection Support:
  • Assist in collecting commissions from customer based on approved loan disbursements.
  • Maintain attendance records and incentive calculations for payroll processing.
• Compliance & Quality Control:
  • Ensure all documents submitted by sales staff meet bank and company compliance standards.
  • Conduct basic checks on loan applications before submission to Manager.
• Other Duties:
  • Support any ad-hoc tasks assigned by management related to sales operations and administration.

Key Requirements:

• Experience in administration, sales support, or financial services is preferred.
• Strong attention to detail, organizational skills, and ability to multitask.
• Proficiency in Microsoft Excel, Google Sheets, and data management systems.
• Ability to work in a fast-paced, sales-driven environment.
• Good communication skills to liaise with customers, and sales teams.
• Basic knowledge or work experience in Account will be added advantage

Additional Information

Unlock job insights

Salary, match, Number of applicants, Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Administration Executive?
• Which of the following Microsoft Office products are you experienced with?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?
• Which of the following accounting tasks are you familiar with?

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What can I earn as an Administration Executive