ADMIN CUM CUSTOMER SERVICE

ZANEE EMPIRE; Pasir Puteh; On-site; MYR 20,000 - 100,000; Full time

Job summary

Zanee Empire is looking for an experienced Admin Cum Customer Service professional in Pasir Puteh, Kelantan. The role involves providing customer support, managing records, and ensuring smooth office operations. If you have strong communication skills and a proactive attitude, apply now to join a successful team focused on customer satisfaction.

Qualifications

• Strong communication and interpersonal skills required.
• Experience in customer service roles is essential.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide efficient and friendly customer service.
• Perform various administrative tasks including data entry.
• Maintain and update customer records.

Skills

Communication

Interpersonal Skills

Organisational Skills

Time Management

Flexibility

Proactive Attitude

Education

Customer Service Experience

Tools

Microsoft Office

Job description

About the role

Zanee Empire is seeking an experienced and versatile Admin Cum Customer Service professional to join our team in Pasir Puteh, Kelantan. This full-time role is crucial in supporting the smooth day-to-day operations of our growing business. You will be the primary point of contact for our customers, handling inquiries, processing orders, and providing excellent customer service.

What you'll be doing

Providing efficient and friendly customer service, handling inquiries and resolving issues

Performing various administrative tasks such as data entry, filing, and document management

Maintaining and updating customer and client records

Ensuring the efficient organisation and maintenance of the office environment

What we're looking for

Strong communication and interpersonal skills, with the ability to interact with customers and colleagues effectively

Excellent organisational and time management skills, with the ability to multitask and prioritise tasks

Proficient in using Microsoft Office applications, such as Word and Excel

Flexible and adaptable, with the ability to work in a fast-paced environment

A positive and proactive attitude, with a willingness to learn and grow

About us

Zanee Empire is a leading provider of high-quality products and services in the Administration industry. With a strong focus on customer satisfaction, we have built a reputation for excellence and innovation. Join our team and be a part of our continued success!

Apply now to become our next Admin Cum Customer Service professional and be a crucial contributor to our growing business.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? Which of the following Microsoft Office products are you experienced with?

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