Admin, Cross Border

Ninja Van; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player in logistics is seeking a detail-oriented Data Management Specialist to enhance its operations. This role involves planning and monitoring shipper data, ensuring accurate documentation, and analyzing key performance indicators. The ideal candidate will possess strong communication and organizational skills, with proficiency in Microsoft Office. Join a dynamic team that is revolutionizing delivery services across Southeast Asia and contribute to a mission of hassle-free logistics. If you are eager to grow in a fast-paced environment and make a significant impact, this opportunity is perfect for you.

Qualifications

• Candidates must possess at least SPM/Diploma in any field.
• At least 1 year of working experience in the related field is required.

Responsibilities

• Plan and monitor daily shipper data management.
• Analyze and maintain all KPIs given by Ninja Van & Shipper.
• Handle weight disputes from shippers professionally.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Data Management

Education

SPM/Diploma

Tools

Microsoft Office

Email

Job description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

• Plan and monitor daily shipper data management.
• Input shipper data accurately into the designated system.
• Good communication skills in Bahasa Malaysia and English.
• Good coordination and organizational skills.
• Liaise with other departments such as Customer Service, OPS and Fleet.
• Complete and maintain paperwork required for all data entry related to the shipper’s requirements.
• Analyze and maintain all KPIs given by Ninja Van & Shipper.
• Manage and review operations reports.
• Run and monitor reports on overall shipper performance.
• Able to manage documentation regarding RDO, GRN, etc.
• Handle the filing of (RDO/GRN) invoices and documentation accurately and in an organized manner.
• Conduct thorough checks and identify discrepancies in MPS (Multi Parcel Shipment), NECOM, etc. billing weight finance for B2B shippers, ensuring accurate invoicing and financial reporting.
• Oversee the urgent pushing of parcel deliveries to stations and manage parcel aging at the hub.
• Handle weight disputes from shippers professionally and efficiently.
• Monitor new products such as Necom product, Bulky product, etc.

Requirements

• Candidates must possess at least SPM/Diploma in any field.
• At least 1 year of working experience in the related field is required for this position.
• Fresh Graduates are also encouraged to apply.
• Excellent computer skills such as Microsoft Office applications and Email.
• Ability to work extra hours if necessary (OT provided).
• Ability to solve problems and interact with personnel of various departments.
• Applicants must be willing to work in Section 22, Shah Alam.

Salary: RM2,000 - RM2,500 a month

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