Admin Assistant (Mandarin Speaking)

Appen; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global language technology firm is looking for an administrative assistant to manage the office in Kuala Lumpur, Malaysia. Responsibilities include coordinating office operations, supporting customer service teams, and managing supplier contracts. Ideal candidates should have over 3 years of experience, a university degree, and strong communication skills in English and Mandarin. This role is crucial for maintaining a well-functioning office environment.

Qualifications

• More than 3 years’ experience on admin services.
• Experience in office decoration and renovation.
• Ability to multitask and meet deadlines.

Responsibilities

• Coordinate office procedures and maintain operations.
• Support front-desk activities and communications.
• Manage supplier contracts for office services.

Skills

Good communication skills in written and verbal English

Good communication skills in verbal Mandarin Chinese

Ability to set priorities

Attention to detail

Proficiency in Microsoft Office Suite

Education

University degree

Tools

Microsoft Office Suite

Job description

We are looking for an administrative assistant to join the team in the APAC region, based in Malaysia. You will maintain the office in Malaysia to ensure alignment with office operations and standards of global team.

Your duties include day-to-day operations of the office, coordinating office procedures, providing administrative support to the Customer service teams, regional headquarter and AU Head Office (as required), providing additional support to other departments as needed and maintaining office records.

You will also coordinate and support front-desk activities, including distributing correspondence or deliveries, resolving queries and issues, procuring office supplies, and communicating with property management and external vendors.

Internal contacts (list stakeholders for this role)

Executives, divisional management within teams, general staff (employees, contractors, casuals), team members.

External contacts

Building management, property management, facility maintenance, Administration for Industry and Commerce, Ministry of HR & Social security, Housing Provident Fund, Tax bureau, vendors, suppliers, external visitors or casual workers for projects or meetings and candidates for interviews etc.

Main Activities

Support office leasing, including lease renewal, expansion and site selection.

Be responsible for office renovation, including layout modification and decoration.

Order and track office supplies, such as furniture, equipment and stationery.

Coordinate and schedule events, conferences, festival benefits, etc.,

Effectively complete expense payments and cost control within the budget guidelines.

Maintain office security by following safety procedures and programming card access.

Ensure the overall comfort, safety, and cleanliness of the office environment.

Manage supplier contracts, including cleaning services, drinking water, courier, etc., to ensure the normal supply of relevant services.

Provide general support to visitors.

Assist in the onboarding & offboarding related processes for employees.

Keep company seals and support stamping needs of other departments if needed.

Revise local related policies in accordance with company guidelines.

Support both internal and external related audit if needed.

Other daily tasks as assigned and back up.

Key Skills

Good communication skills in written and verbal English

Good communication skills in verbal Mandarin Chinese

University degree

more than 3 years’ experience on admin services with experience in office decoration and renovation

Ability to set priorities, multitask, and meet deadlines

Excellent attention to detail and organised

Flexible, mature, ‘Can Do’ attitude and a quick to grasp new ideas/concepts

Experience working with sensitive and confidential information

Capacity to work independently

Proficiency in Microsoft Office Suite (MS Word, MS PowerPoint, MS Outlook)

Skill on Self-learning and development

Typical Experience

You should be able to deal with priority tasks in a timely and effective manner, while streamlining regular office operations.

Multitasking and organisational management skills are essential for this position.

Ensuring the office runs smoothly and executes associated administrative tasks to the high-quality standards.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

Appen Butler Hill is a language technology solutions and consulting firm; recognized as a global leader in the quality, range and caliber of its expertise. We provide sophisticated speech and language technology services and products to our clients, major international technology companies and government organizations, and help technology firms extend products with core linguistic components into worldwide markets. HistoryAppen Butler Hill was formed in 2011 by the merger of Appen Pty Ltd and the Butler Hill Group. Both companies have more than 15 years of pioneering experience in modern language technology. Appen’s demonstrated leadership in Speech Technology and Butler Hill’s expertise in Search and Text Analytics enable the combined company to offer its clients the most complete and high-quality set of linguistic solutions available. Our approach is to support and partner with our clients at any phase of the product life cycle, from research to large-scale operations. We offer customized solutions, flexibility and services tailored to fit specific needs. With our dedication to quality, our commitment to agility and our expert knowledge, we provide everything needed to scale language-based products with speed and success, around the globe. Our products and services include data collection, transcription, data annotation, search relevance evaluation and linguistic consulting in a wide range of areas and languages.

Appen Butler Hill is a language technology solutions and consulting firm; recognized as a global leader in the quality, range and caliber of its expertise. We provide sophisticated speech and language technology services and products to our clients, major international technology companies and government organizations, and help technology firms extend products with core linguistic components into worldwide markets. HistoryAppen Butler Hill was formed in 2011 by the merger of Appen Pty Ltd and the Butler Hill Group. Both companies have more than 15 years of pioneering experience in modern language technology. Appen’s demonstrated leadership in Speech Technology and Butler Hill’s expertise in Search and Text Analytics enable the combined company to offer its clients the most complete and high-quality set of linguistic solutions available. Our approach is to support and partner with our clients at any phase of the product life cycle, from research to large-scale operations. We offer customized solutions, flexibility and services tailored to fit specific needs. With our dedication to quality, our commitment to agility and our expert knowledge, we provide everything needed to scale language-based products with speed and success, around the globe. Our products and services include data collection, transcription, data annotation, search relevance evaluation and linguistic consulting in a wide range of areas and languages.

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