Admin Assistant

Job Responsibility

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency.
• Identify and address customer needs, with a goal of total satisfaction.
• Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers.
• Serve customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them.
• Ensure daily transactions are updated.
• Ensure filing and documentation are properly recorded and up-to-date.
• Provide general administrative support to ensure effective and efficient office operations.
• Perform other training administration duties as and when required by superior.

Job Requirements

• Minimum education: SPM and above.
• Fresh graduate to 1-2 years experience in accounting and administrative role.
• Good command of English and Bahasa Malaysia.
• Proficiency in accounting software and MS Office Suite.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Attention to detail and high level of accuracy.
• Ability to work independently and as part of a team.

Job Benefits

• Annual Leave
• Medical Leave
• EPF & SOCSO