Admin Assistant

Tiong Nam Logistics; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

Une entreprise logistique de premier plan recherche un Administrateur pour maintenir les dossiers des conducteurs et fournir un service client de qualité. Vous serez responsable de diverses tâches administratives et devrez interagir avec les clients pour résoudre les problèmes de livraison. Ce poste est idéal pour une personne organisées, avec une bonne communication et des compétences en informatique.

Qualifications

• 1-2 ans d'expérience en support administratif ou service client.
• Compétences en Microsoft Office (Excel, Word, Outlook).
• Fluent en Bahasa Malaisie et en anglais.

Responsibilities

• Maintenir et mettre à jour les dossiers des conducteurs, licences et permis.
• Assister à l'intégration des conducteurs et à l'orientation.
• Répondre aux demandes des clients par téléphone, email ou en personne.

Skills

Communication

Organisation

Microsoft Office

Education

SPM/STPM/Diploma en Administration des affaires, Logistique ou domaine connexe

Job description

Add expected salary to your profile for insights

Maintain and update driver records, licenses, and permits.

Assist with driver onboarding and orientation processes.

Track attendance, leave, and performance records of drivers.

Handle communication with drivers regarding schedules, compliance, and operational updates.

Warehouse Support:

Assist in inventory tracking and data entry.

Prepare and file delivery orders, goods received notes (GRN), and related documents.

Coordinate with the warehouse team to ensure proper documentation for incoming and outgoing goods.

Help organize warehouse administrative tasks and audits.

Customer Service:

Respond to customer inquiries via phone, email, or in-person professionally and promptly.

Liaise between the warehouse, drivers, and customers to resolve delivery or service issues.

Maintain accurate records of customer interactions, feedback, and complaints.

Provide updates to customers on delivery status and order tracking.

Requirements:

Minimum SPM/STPM/Diploma in Business Administration, Logistics, or related field.

Have 1–2 years of experience in administrative support or customer service (logistics industry is a plus).

Proficient in Microsoft Office (Excel, Word, Outlook).

Good communication and organizational skills.

Fluent in Bahasa Malaysia and English.

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? Do you have data entry experience? Do you have customer service experience? Which of the following languages are you fluent in? How would you rate your English language skills?

Founded in 1975, Tiong Nam began as a small scale cargo business handling consolidated cargo and micro distribution within Penisular Malaysia. Today, we have evolved into one of the largest total logistics service provider in the region with a reputation for efficiency, innovation and most importantly, service par excellence.

The company's expansion began in 1978 when Tiong Nam became an incorporated enterprise and in the early 1992, where we extended our reach across the borders of Singapore and Thailand. Since then, East Malaysia and Bangkok has also been included into our trucking and warehousing network.

We have also embraced the power of 'integration' to enhance our development. This simple yet effective idea has seen us grow from a mere transportaion business to one that now includes warehousing, customs forwarding, cold room facilities, express delivery and even crane and forklift rental services. At the same time, the company has also invested heavily in IT infrastructure as well as sophisticated handling facilities and equipment for our Distribution Centre in Shah Alam to ensure our constant progress into the 21st century.

And having been listed on the KLSE since 1992, Tiong Nam Logistics Holdings Berhad consistently rides high on the Bursa Malaysia, proving that Tiong Nam had instilled confidence not only in our clients but investors too.

Founded in 1975, Tiong Nam began as a small scale cargo business handling consolidated cargo and micro distribution within Penisular Malaysia. Today, we have evolved into one of the largest total logistics service provider in the region with a reputation for efficiency, innovation and most importantly, service par excellence.

The company's expansion began in 1978 when Tiong Nam became an incorporated enterprise and in the early 1992, where we extended our reach across the borders of Singapore and Thailand. Since then, East Malaysia and Bangkok has also been included into our trucking and warehousing network.

We have also embraced the power of 'integration' to enhance our development. This simple yet effective idea has seen us grow from a mere transportaion business to one that now includes warehousing, customs forwarding, cold room facilities, express delivery and even crane and forklift rental services. At the same time, the company has also invested heavily in IT infrastructure as well as sophisticated handling facilities and equipment for our Distribution Centre in Shah Alam to ensure our constant progress into the 21st century.

And having been listed on the KLSE since 1992, Tiong Nam Logistics Holdings Berhad consistently rides high on the Bursa Malaysia, proving that Tiong Nam had instilled confidence not only in our clients but investors too.

What can I earn as an Administration Officer