Active Directory Support Engineer (KL)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is seeking a skilled individual for Tier 2/3 technical support focused on Active Directory. Responsibilities include troubleshooting, user management, security maintenance, and providing training. Ideal candidates will possess strong skills in Active Directory environments and a commitment to maintaining system integrity.

Qualifications

• Experience in Active Directory environments and troubleshooting.
• Ability to manage user accounts, group policies, and permissions.
• Strong understanding of security and best practices in Active Directory.

Responsibilities

• Provide Tier 2/3 technical support for Active Directory environments.
• Troubleshoot and resolve user authentication and group policy issues.
• Manage user accounts, groups, and permissions within Active Directory.

Skills

Troubleshooting

User Management

Active Directory

Documentation

System Security

Job description

• Provide Tier 2/3 technical support for Active Directory environments.
• Troubleshoot and resolve user authentication and group policy issues.
• Manage user accounts, groups, and permissions within Active Directory.
• Ensure the security and integrity of the Active Directory infrastructure.
• Perform regular maintenance tasks, including backups and system updates.
• Conduct health checks on domain controllers and replication status.
• Create and maintain documentation for configurations and procedures.
• Participate in Active Directory upgrades and migration projects.
• Provide training and support to IT staff and end-users.
• Collaborate with network and system administrators for integration.
• Stay updated on Active Directory features and best practices.
• Recommend improvements for AD processes and architectures.