ACCOUNTS SUPERVISOR.

Westports Malaysia; Klang Municipal Council; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in port operations is seeking a Billing Coordinator to handle vessel planning coordination, billing processes, and customer engagements. The successful candidate will ensure timely and accurate billing, handle disputes, and manage container data effectively, supporting revenue protection and customer satisfaction. Fluency in English and proficiency in Microsoft Office are essential for the role, which demands strong teamwork and independent working capabilities.

Qualifications

• Diploma holders in related fields.
• Fluent in English speaking and writing.
• Good in Microsoft Office.

Responsibilities

• Coordinate with vessel planning and ensure vessel close within 24 hours.
• Issue manual bills and manage customer inquiries.
• Verify lashing bills and manage disputes from customers.

Skills

Fluent in English

Good in Microsoft Office

Teamwork

Independent working

Education

Diploma in related fields

Job description

The role involves coordinating with vessel planning, extracting and updating container data in billing systems, issuing manual bills and adjustments to prevent revenue leakage, managing customer disputes and inquiries, and ensuring timely and accurate billing processes including lashing and TSP charges.

KEY RESPONSIBILITIES

• Follow up with vessel planning to ensure vessel close within 24 hours.
• Pull container information: THC, Hatch cover/gear box from COSMOS and SCSS to SAP EBS Billing system.
• To raise manual bills within 3 working days to ensure no leakage in revenue.
• To verify lashing bills from contractors and ensure payment to contractor is not made without recovering from customer
• To manually change any containers to correct operator code and generate invoice by month end closing
• To manage dispute from customers
• Respond to customer enquires within 24 hours
• To handle manual TSP Billing and to adjust billing once containers changed from transshipment to local status

REQUIREMENTS

• Diploma holders in related fields
• Fluent in English speaking and writing
• Good in Microsoft Office
• Able to work as a team, independent working with minimum supervision