Accounts Receivable Sr Specialist | Mandarin and Japanese Speaking

Sutherland; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Accounts Receivable Specialist, where your expertise in managing cash applications and customer accounts will be valued. This role offers a unique opportunity to work in a dynamic environment, collaborating with internal teams and external clients to drive efficiency and resolve issues. With a focus on continuous improvement, you'll contribute to achieving productivity and accuracy goals while honing your leadership and analytical skills. If you're passionate about finance and thrive in a collaborative setting, this position could be your next career milestone.

Qualifications

• 4-6 years of experience in Accounts Receivable or related fields.
• Proficiency in English and Japanese is essential.

Responsibilities

• Manage cash applications and resolve payment discrepancies.
• Coordinate with clients and stakeholders to ensure smooth operations.

Skills

Accounts Receivable

Analytical Skills

Leadership Skills

Time Management

Communication Skills

Education

Accounting Background

Tools

SAP

MS Office

Job description

Company Description

Sutherland is seeking a leadership-oriented and self-motivated person to join us as an Accounts Receivable Specialist | English and Japanese Speaking. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Responsibilities:

Cash Application

1. Download bank statements and perform daily work allocation to the team.
2. Review and apply the cash/credit flow into the system against invoice/debits which are not automatically applied by the system itself.
3. Research and resolve unidentified & unapplied payments.
4. Research and respond to generic mailbox queries.
5. Update Cross entity payment trackers.
6. For language dependent cases update Trackers and work with language-enabled delivery centers for closure.
7. Handle Bad debt recoveries.

Customer Master / Credits

1. Research and Setup/Update/edit customer accounts in the System.
2. Follow up with the requester/customer for discrepancies.
3. Complete the task and respond back to the stakeholder via email.

Overall

1. Coordinating with external clients and internal stakeholders via email to resolve the issues.
2. Adhere to Month End Closer/Year End Closer timelines.
3. Explore for continuous process improvements and share best practices across teams.
4. Contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis.

Qualifications

Required Experience/Skills:

• Previous experience as Accounts Receivable specialist, 4 to 6 years’ experience would suffice.
• Knowledge of accounting/billing software such as SAP.
• Accounting or Accounts Receivable/Order to Cash background.
• Strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements.
• Demonstrated leadership skills; able to take the lead in making improvements and resolving issues.
• Able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
• Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
• Excellent working knowledge of MS Office applications.
• Proficient in English and Japanese language.

All your information will be kept confidential according to EEO guidelines.