Accounts Receivable Executive

Kerry Group plc; Kuala Lumpur; Hybrid; MYR 36,000 - 54,000; Full time

Job summary

A leading global food company is seeking an Accounts Receivable Executive in Kuala Lumpur. The role involves managing overdue debt, resolving invoice issues, and building rapport with customers. Candidates should possess a Bachelor’s degree and at least one year of relevant experience. Strong communication skills and proficiency in accounting software are essential. The position offers a hybrid working arrangement and requires collaboration with the AR team to maintain financial stability.

Qualifications

• Minimum 1 year of experience in accounts receivable, credit control, or related finance role.
• Strong understanding of accounts receivable processes, especially managing disputes.
• Ability to analyze issues, escalate, and follow through to resolution.

Responsibilities

• Manage all aspects of accounts receivable related to Debtors’ Ledger.
• Handle customer queries and conduct inbound and outbound calls.
• Prepare insightful reports to drive decision-making.

Skills

Accounts receivable management

Customer relationship management

Professional communication

Problem resolution

Education

Bachelor’s Degree in Finance, Accounting, Business Administration, or related field

Tools

ERP systems

Accounting software

Job description

About the role

Requisition ID: 60897
Position Type: FT Permanent
Workplace Arrangement: #LI-Hybrid

Work Location: 1Powerhouse, PJ (5mins walk from MRT Bandar Utama)
Reporting To: Accounts Receivable Team Lead
Working Hours: 8.30AM – 5.30PM

The Accounts Receivable Executive oversees the collection of overdue debt and resolving issue on the invoices. He/She needs to build rapport with the internal and external customer to get the result. He/She needs to ensure the payment are properly allocated based on the customer remittance.

Key responsibilities

• Manage all aspects of accounts receivable related to Debtors’ Ledger
• Handle customer queries with professionalism, liaising effectively with market contacts to ensure swift resolution.
• Conduct inbound and outbound calls to maintain strong relationships with customers and stakeholders.
• Act as a trusted point of contact for resolving queries and ensuring customer satisfaction.
• Collaborate closely with the AR Team Leader, providing essential support for credit control activities to maintain financial stability.
• Managing overdue payments, unapplied cash and requesting remittance advices.
• Prepare and dispatch dunning letters/statements.
• Receive and give inputs to initiate legal / insurance actions.
• Ensure all associate activities strictly adhere to audit and compliance requirements.
• Maintain detailed and accurate documentation of all dispute-related activities for transparency and accountability.
• Proactively identify, escalate, and follow through on any issues, ensuring timely and effective resolution to minimize disruptions.
• Prepare insightful reports that provide clarity and drive decision-making.
• Identify and implement process improvements to enhance efficiency and effectiveness across AR operations.

Qualifications and skills

• Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field, or equivalent experience.
• Minimum 1 year of experience in accounts receivable, credit control, or a related finance role.
• Strong understanding of accounts receivable processes, particularly in managing disputes and resolving customer queries.
• Ability to handle inbound and outbound calls professionally and liaise effectively with market contacts.
• Proficiency in using accounting software and tools; experience with ERP systems is an advantage.
• Ability to analyze issues, escalate where necessary, and follow through to resolution.
• Demonstrated ability to work collaboratively with team members and provide support to AR Team Leaders for credit control activities.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.