About Our Client
Our client is a digital transformation and business process outsourcing company that helps companies improve operations, customer experiences, and efficiency through technologies like AI, automation, cloud engineering, and analytics.
Job Responsibilities
- Cash Application
- Download bank statements and perform daily work allocation to the team
- Review and apply the cash/credit flow into the system against invoice/debits which is not automatically applied by the system itself
- Research and resolve unidentified & unapplied payments
- Research and respond to generic mailbox queries
- Update Cross entity payment trackers
- For language dependent cases update Trackers and work with language enabled delivery centers for closure
- Handle Bad debt recoveries
- Customer Master / Credits
- Research and Setup/Update/edit customer accounts in the System
- Follow up with the requester/customer for discrepancy
- Complete the task and respond back to the stakeholder via email
- Overall
- Coordinating with external clients and internal stakeholders via email to resolve the issues
- Adhere to Month End Closer/Year End Closer timelines
- Explore for continuous process improvements and share best practices across teams
- Contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis
Job Requirements
- Open to candidates based in Malaysia only
- Bachelor\'s Degree or equivalent experience in Finance, Accounting or any related field
- Proficiency in Mandarin and Japanese or Nihongo (Preferably N1 or Native speaker)
- Work is completely at the office, no hybrid or remote working conditions
Remuneration
Up to MYR 11,000 (Basic Package)
Working Location
Kuala Lumpur, Malaysia
Consultant in-charge
Kah Wai Neoh | 012 233 3162 | kahwai.neoh@hunters-in.com