Accounts Receivable (AR Specialist - Japanese & Mandarin Speaker)

Tap Growth ai; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A digital transformation firm in Kuala Lumpur seeks a qualified candidate for a cash application role. Responsibilities include managing bank statements, resolving payment issues, and maintaining customer accounts. The ideal candidate has a Bachelor's Degree in Finance or Accounting and is proficient in both Mandarin and Japanese. This position requires full-time office attendance with a remuneration of up to MYR 11,000.

Qualifications

• Candidates must have a Bachelor's Degree or equivalent experience in Finance or Accounting.
• Proficiency in Mandarin and Japanese, preferably N1 or native level.
• Must be based in Malaysia.

Responsibilities

• Download and allocate bank statements to the team.
• Research and resolve unidentified payments.
• Coordinate with external clients to resolve issues.

Skills

Mandarin proficiency

Japanese proficiency

Team collaboration

Analytical skills

Education

Bachelor's Degree in Finance, Accounting or related field

Job description

About Our Client

Our client is a digital transformation and business process outsourcing company that helps companies improve operations, customer experiences, and efficiency through technologies like AI, automation, cloud engineering, and analytics.

Job Responsibilities

• Cash Application
  • Download bank statements and perform daily work allocation to the team
  • Review and apply the cash/credit flow into the system against invoice/debits which is not automatically applied by the system itself
  • Research and resolve unidentified & unapplied payments
  • Research and respond to generic mailbox queries
  • Update Cross entity payment trackers
  • For language dependent cases update Trackers and work with language enabled delivery centers for closure
  • Handle Bad debt recoveries
• Customer Master / Credits
  • Research and Setup/Update/edit customer accounts in the System
  • Follow up with the requester/customer for discrepancy
  • Complete the task and respond back to the stakeholder via email
• Overall
  • Coordinating with external clients and internal stakeholders via email to resolve the issues
  • Adhere to Month End Closer/Year End Closer timelines
  • Explore for continuous process improvements and share best practices across teams
  • Contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis

Job Requirements

• Open to candidates based in Malaysia only
• Bachelor\'s Degree or equivalent experience in Finance, Accounting or any related field
• Proficiency in Mandarin and Japanese or Nihongo (Preferably N1 or Native speaker)
• Work is completely at the office, no hybrid or remote working conditions

Remuneration

Up to MYR 11,000 (Basic Package)

Working Location

Kuala Lumpur, Malaysia

Consultant in-charge

Kah Wai Neoh | 012 233 3162 | [e-mail]