Accounts Receivable Accountant

ROCKWOOL International A/S; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

ROCKWOOL International A/S in Malaysia seeks an Accounts Receivable specialist to manage timely AR processing, collections, and customer inquiries, ensuring accurate billing and cash flow.

You will maintain credit classifications, release blocked orders after policy checks, match payments to invoices, and support month-end close with reconciliations.

This role offers exposure to global finance processes within a leading stone wool company.

Qualifications

• Experience in accounts receivable or credit management.
• Ability to resolve payment discrepancies with customers.
• Strong communication and teamwork skills.

Responsibilities

• Process AR and collections to meet deadlines.
• Maintain customer credit risk classifications and release blocked orders.
• Resolve customer payment issues and unmatched payments.
• Match inbound payments to invoices and investigate unapplied cash.
• Provide timely reports and schedules for stakeholders.
• Support month-end close with reconciliations.

Skills

AR processes

Credit management

Communication

Education

Bachelor's degree in Finance

Tools

ERP systems

Job description

General responsibilities and activities include, but is not limited to:

1. Ensure timely and accurate AR processing and collections activity to meet reporting and month end deadlines.
2. Maintain customer credit risk classification and manage release of blocked customers, orders and shipments per credit policy and approval workflows.
3. Support timely resolution of customer payment issues, unmatched payments and provide clear communication to customers and internal stakeholders.
4. Validate Concur expenses / claim items, create payments as required and ensure Concur activity complies with policy.

Key responsibilities and activities include, but is not limited to:

1. Manage dunning and collection processes: issue dunning letters, follow up on overdue accounts, manage open items and escalate disputed balances.
2. Release blocked customers, orders and shipments after appropriate credit checks and approval.
3. Maintain and update customer credit risk classifications and limits; support credit reviews and adjustments.
4. Match inbound payments to open invoices; investigate and resolve unmatched/partially matched payments; post unapplied cash/suspense entries where required and liaise with Treasury for bank related issues.
5. Perform customer bonus settlement activities (netting or payment) according to agreed terms and documentation; liaise with Sales/Commercial for reconciliations.
6. Execute accounts receivable reconciliations, assist with external debtor confirmations and resolve reconciling items.
7. Review collection proposals and other collection forms; prepare and update collection plans for assigned customer portfolio.
8. Respond to customer inquiries regarding invoices, payments and account balances in a professional and timely manner.
9. Prepare and distribute overdue and aging reports (including comments and action status) to stakeholders and follow up on agreed actions.
10. Calculate and document bad debt provisions in accordance with accounting policy; prepare supporting schedules for month end close.
11. Review Concur expense/claim items relevant to AR (where business process requires), check compliance against policy and create payment records as required.
12. Maintain AR process documentation, work instructions and quick reference guides; support audits and provide requested schedules.
13. Participate in process improvements and automation initiatives to reduce unapplied cash and shorten DSO.

Issue non trade receivables invoices. At ROCKWOOL Group, we are committed to enriching the lives of everyone who experiences our products and services. We help our customers and communities tackle many of today’s biggest sustainability and development challenges, from energy consumption and noise pollution to fire resilience, water scarcity, and flooding. Our product range reflects the diversity of the world’s needs, while supporting our stakeholders in reducing their own carbon footprint. Stone wool is a fully recyclable, versatile material that forms the basis of all our businesses. With ~11,800 dedicated colleagues in 37 countries and sales in more than 120, we are the world leader in stone wool products, from building insulation to acoustic ceilings, external cladding systems to horticultural solutions, customised stone wool insulation components for other manufacturers’ products and systems (OEM), to insulation for the process industry and marine & offshore. Ready to help build a better future for generations to come? Join us and make a difference! http://www.rockwool.com/group/about-us/careers/