Accounts Officer (Accounts Receivable)

Klinik Penawar (Negeri Sembilan); Seremban; On-site; MYR 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Accounts Receivable Officer to manage invoicing and debt collection processes. This role involves organizing medical forms, processing payments, and maintaining accurate records. The ideal candidate will have a strong background in business administration or accounting, with proficiency in software systems like AVIXO and XERO. Excellent communication skills are essential for engaging with clients and ensuring timely payments. Join a dynamic team where your attention to detail and ability to work under pressure will be valued, and contribute to the financial health of the organization.

Qualifications

• 1+ years experience in debt collection or clinical settings.
• Proficient in AVIXO and XERO software systems.

Responsibilities

• Organize and manage panel and TPA forms and invoices.
• Process payments and manage debt collection for panel clients.

Skills

Debt Collection

Communication Skills

Record-Keeping

Attention to Detail

Time Management

Education

SPM/STPM/Diploma/Degree in Business Administration

Accounting

Tools

AVIXO

XERO

MS Office

Job description

Review and organize standard panel and third-party administrator (TPA) forms alphabetically (A–Z).

Ensure medical charges and diagnoses align with the system and that forms are complete and stamped.

Update the panel coverage list in the system.

Acquire new panel clients and prepare documents for panel appointments.

Print invoices, place them in stamped envelopes, and sort them according to delivery location.

Input panel invoice data into the XERO System and file documents systematically.

Payment & Debt Management

Process offset payments for panel clients.

Issue account statements and warning letters to panels with outstanding debts.

Contact panel clients via phone calls to collect overdue payments.

Documentation & Reporting

Complete bank-in slips for banking matters and record them in the Excel system.

Prepare monthly sales reports.

Record incoming and outgoing letters in a designated logbook.

Support Duties

Assist with medication dispensing from the store when necessary.

Update the aging report and share it with the supervisor or head of the finance department.

Transfer payment information from the company email to the finance department.

Qualifications and Requirements

Possess SPM/STPM/Diploma/Degree in Business Administration, Accounting, or related fields.

At least 1 year of working experience in related fields, including debt collection, or experience in a clinical setting.

Proficient in software systems AVIXO and XERO.

Skilled in MS Office (Word, Excel, PowerPoint) and Zoom.

Strong communication skills, especially over the phone.

Proficient in writing letters, emails, and memos to panels.

Good knowledge of medication and panel procedures.

Strong record-keeping and document management skills.

Ability to work systematically and meet deadlines, especially for the debtor aging report.

Capable of working under pressure and following instructions.

High integrity, attention to detail, and multi-tasking abilities.

Additional Information

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