Account Servicing Manager (Events Services)

Pico International (M) Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in events and brand activation seeks an Account Servicing Manager to strengthen customer relationships and drive business growth. This role requires a proactive individual skilled in networking, project management, and client service, with at least 5 years of relevant experience.

Qualifications

• Minimum 5 years of experience in sales, client servicing, relationship management.
• Experience in brand activation, events, and exhibitions industry is an advantage.

Responsibilities

• Maintain and foster strong customer relationships.
• Develop plans to expand customer base and meet revenue objectives.
• Prepare pitches and oversee project delivery.

Skills

Networking

Sales pitching

Problem-solving

Analytical skills

Multitasking

Communication

Negotiation

Leadership

Job description

Account Servicing Manager (Events Services)

Pico is a global leader in Total Brand Activation with a proven track record of more than five decades. Our Integrated Brand Experience business model is the key to building resilience and sustaining growth in today’s fast-changing world. At Pico, we incorporate our Content, Community, Creative, and Data strategy into cross-platform campaigns to create extraordinary experiences and powerful activations, engaging target audiences in every way. We call it Total Brand Activation.

The Job:

• Proactively stay in contact with major customers, maintaining and fostering strong relationships to ensure business growth and continuity.
• Develop plans to expand the customer base, explore new business opportunities, and meet company revenue and yield objectives.
• Be aggressive in networking to build referrals and generate leads.
• Prepare pitches and presentations.
• Develop costing and quotations.
• Oversee project delivery within the stipulated schedule, ensuring customer requirements are met.
• Coordinate with procurement, project teams, and all relevant parties to ensure specifications and customer requirements are adequately addressed.
• Address customer inquiries and complaints promptly, providing effective solutions to ensure quality deliveries.

The Person:

• Minimum 5 years of experience in sales, client servicing, relationship management, proactive marketing, and project management. Candidates with more relevant experience may be considered for senior positions.
• Experience in brand activation, events, and exhibitions industry is an advantage.
• Strong networking skills and ability to identify potential leads.
• Result-oriented, goal-driven, with a high level of enthusiasm and proven sales records.
• Excellent sales pitching, presentation, problem-solving, analytical skills, and multitasking ability.
• Strong communication (verbal & written), negotiation, public relations, and leadership skills.
• Flexible, creative, persistent, confident, and pleasant disposition.
• Experience leading and motivating a team to meet KPIs and project deliverables.

Unlock job insights

Salary range, number of applicants, skills match.

Your application will include responses to the following questions:

• What is your right to work in Malaysia?
• Expected monthly salary?
• Years of experience as an Account Service Manager?
• Languages spoken fluently?
• Experience in event management?
• Notice period with current employer?
• Experience as a marketing specialist?
• Experience in sales roles?

Please include any additional relevant details if you believe this job ad is fraudulent, misleading, or discriminatory.

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