Account Manager - SME Biz Ctr Alor Setar

Alliance Bank Malaysia Berhad; Kampung Khatijah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial institution is seeking candidates for managing an SME portfolio to achieve business targets. Responsibilities include cross-selling banking products, acquiring new loan customers, and ensuring compliance with regulations. Ideal for fresh graduates or those with up to 5 years of related experience. Competitive opportunities available in a challenging environment.

Qualifications

• Fresh graduate or 1-2 years of experience with basic banking knowledge.
• Customer service experience preferred for Account Manager position.
• 2-3 years in Commercial/SME/Corporate lending for Account Manager.
• 3-5 years in Commercial/SME/Corporate lending for Senior Account Manager.

Responsibilities

• Manage assigned SME portfolio to meet targets.
• Cross-sell Bank’s products and services.
• Acquire new quality loan and deposit customers.
• Execute business plans set by the Bank.
• Ensure compliance with regulations.

Skills

Understanding of financial accounts

Interpersonal skills

Selling skills

Education

University Degree or Diploma

Banking knowledge

Job description

Job Responsibilities:

1. Manage the assigned SME portfolio to meet personal and business centre targets.
2. Continuously cross-sell the Bank’s products and services to meet customer needs and achieve financial objectives.
3. Acquire new quality loan and deposit customers.
4. Execute business plans and strategies set by the Bank.
5. Ensure compliance with all relevant rules and regulations governing the Bank’s business.
6. Collaborate with product specialists to enhance utilization of banking facilities, including but not limited to:

• Trade
• Forex
• Cash Management Solutions

Skills:

• Basic understanding of financial accounts
• Good interpersonal skills
• Selling skills

Education / Knowledge:

• A University Degree or Diploma
• Banking knowledge; credit knowledge is preferred

Experience:

• Fresh graduate or 1-2 years of experience with basic banking knowledge
• Customer service experience (for Account Manager / Senior Account Manager)
• 2-3 years in Commercial/SME/Corporate lending and relationship management (for Account Manager)
• 3-5 years in Commercial/SME/Corporate lending and relationship management (for Senior Account Manager)

Other Attributes:

• Able to work independently and under pressure
• Resourceful and result-oriented