Account Manager - Melaka

Hilti (Canada) Corporation; Malacca City; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading company in the construction industry seeks a dynamic sales professional to manage customer relationships and drive sales within defined territories. The role involves providing technical support, promoting products, and exceeding sales targets while developing long-term customer partnerships. Comprehensive training is provided, and no prior construction experience is necessary.

Benefits

Comprehensive training

Career development opportunities

Flexible schedule

Qualifications

• 2-3 years of prior sales experience.
• Professional demeanor to build relationships at various levels.

Responsibilities

• Professional field sales and high-level customer consultation.
• Developing existing customer relationships and establishing new ones.
• Providing efficient solutions and technical support on building sites.

Skills

Sales

Customer Relationship Management

Technical Support

Education

Bachelor's degree in mechanical, electrical, or civil engineering

MBA or postgraduate degree

Job description

What's the Role?

• Professional field sales and high-level customer consultation within territories nationwide in the target industry.
• Developing existing customer relationships and establishing new ones.
• Providing efficient solutions and technical support on building sites, backed by our innovative range of products and services.
• Introducing new products and representing the Hilti brand in the marketplace.
• Promoting and demonstrating Hilti products and solutions using a fully equipped, branded vehicle.
• Exceeding targets and maximizing profitable growth in the region, while managing financial resources allocated to the employee and team.
• Growing the focus customer base within a defined territory through outside, business-to-business, face-to-face sales.
• Developing business plans to effectively maintain and grow focus customer sales.
• Leveraging multiple sales channels to maximize territory revenue.
• Obtaining appointments with decision-makers at construction/industrial companies.
• Maintaining accurate records of customer history and potential to provide detailed knowledge about the account base.
• Working at job sites to identify key roles and their responsibilities and needs.
• Liaising across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) and representing the company professionally.
• Reading and understanding construction documents at a relevant level.

What does the role involve?

The role aims to create value in the account portfolio through effective design and implementation of account strategies to build long-term, sustainable, and profitable customer relationships. It involves professional field sales and high-level customer consultation within a defined territory, providing solutions and technical support, and representing the Hilti brand.

What you need is:-

• Preferably a Bachelor's degree in mechanical, electrical, or civil engineering; an MBA or postgraduate degree is a plus.
• At least 2-3 years of prior sales experience.
• Professional demeanor to build relationships at various levels, including C-suite and operational executives, as well as internal stakeholders.
• A passion for building a career in the construction industry.
• A demonstrated strong sense of achievement.
• Basic understanding and skills to interpret financial statements.
• Comfortable working independently and proactively seeking support when needed.

Why should you apply?

Hilti values a diverse, vibrant, innovative, and productive team. No prior construction experience is necessary; success depends on teamwork and ability, regardless of background.

What do we offer?

We provide comprehensive training and responsibilities from the start, along with a balance of autonomy and camaraderie. Manage your own schedule while being part of a friendly team. We trust you to deliver outstanding results, reward your efforts with development and career opportunities as you grow.