Account Manager - JB

Hilti Malaysia; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Account Manager to drive business growth through effective sales strategies and customer engagement. This role offers the opportunity to work independently while collaborating with cross-functional teams to deliver exceptional service. You will be responsible for maintaining customer relationships and ensuring satisfaction through tailored solutions. With a focus on personal development, the company provides comprehensive training and a supportive environment for career advancement. If you are sales-driven and eager to make an impact in the construction sector, this is the perfect opportunity for you.

Benefits

Company vehicle

Personalized coaching

Training and development opportunities

Career growth opportunities

Qualifications

• Diploma qualification or higher is required.
• Fresh graduates interested in sales are welcome to apply.

Responsibilities

• Identify and pursue new business opportunities in your territory.
• Develop long-term partnerships with customers and provide tailored solutions.

Skills

Sales Skills

Communication Skills

Customer Focus

Teamwork

Persuasiveness

Education

Diploma or higher in any discipline

Tools

CRM7

Job description

What's the Role?

Roles & Responsibilities:

1. Proactively identify and pursue new business opportunities within your assigned territory.
2. Develop and maintain long-term partnerships with existing customers by understanding their unique needs and providing tailored solutions.
3. Collaborate with cross-functional teams to ensure seamless delivery and exceptional customer service.
4. Participate in sales planning and strategy development to contribute to the overall growth of the business.
5. Maintain accurate sales records and provide regular performance reports.
6. Stay up-to-date with industry trends, competitor activity, and Hilti's product and service offerings.
7. Perform sales forecasting, activity planning, and closing via CRM7.
8. Prepare quotations and monitor the progress of customer orders, following up to ensure customer satisfaction.
9. Collaborate with various departments (logistics, credit, marketing, technical services, customer service, etc.).
10. Attend to other ad-hoc matters or tasks as required by the team leader.

Who is Hilti?

Hilti is a global company where innovation improves productivity, safety, and sustainability in the construction industry and beyond. We build strong customer relationships, creating solutions that build a better future. Our 120 locations foster pride and a sense of belonging, encouraging personal development and career growth.

What does the role involve?

The role aims to create value within the account portfolio through effective design and implementation of account strategies, fostering long-term, sustainable, and profitable customer relationships. It involves professional field sales and high-level customer consultation within the defined territory and target industry. The job requires providing efficient solutions, technical support, and representing the Hilti brand in the marketplace.

Scope

• Position within the Account Manager structure.
• We are a multinational company.
• We are certified as a great place to work.
• Ranked 5th globally as the best employer worldwide.

What do we offer?

We provide everything needed to excel, including a company vehicle and personalized coaching. You will have autonomy over your portfolio of customers, which may include trade experts, project managers, or company leaders. We trust you to deliver outstanding results, rewarding your efforts with training, development, and career opportunities as you grow.

What You Need Is

• Diploma qualification or higher in any discipline.
• Fresh graduates interested in sales and the construction industry are welcome to apply.
• Ability to work independently and in a team.
• Persuasive, persistent, sales-driven, customer-focused, and a team player.
• Excellent communication and interpersonal skills.
• Previous sales experience with a proven success record is advantageous.

Why should you apply?

Our diverse team includes many successful Account Managers who joined with little or no construction experience. Success at Hilti depends on teamwork and your ability to adapt and grow, regardless of your background.