Account Manager - JB

Hilti (Canada) Corporation; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Account Manager to drive sales and build lasting relationships with clients. This role offers the chance to excel in a dynamic environment where teamwork and individual initiative are valued. You will be responsible for managing a diverse portfolio of customers, providing tailored solutions, and ensuring exceptional service. With comprehensive training and support, you can thrive in your career while making a significant impact in the construction industry. If you have a passion for sales and customer service, this opportunity is perfect for you.

Benefits

Company Vehicle

One-to-One Coaching

Training and Development

Career Opportunities

Qualifications

• Diploma qualification or higher in any discipline.
• Fresh graduates with interest in Sales & Construction are welcome.

Responsibilities

• Identify and pursue new business opportunities within your territory.
• Develop long-term partnerships with existing customers.

Skills

Sales Skills

Customer Relationship Management

Communication Skills

Teamwork

Persuasiveness

Education

Diploma or Higher

Tools

CRM Software

Job description

What's the Role?

Roles & Responsibilities:

1. Proactively identify and pursue new business opportunities within your assigned territory.
2. Develop and maintain long-term partnerships with existing customers by understanding their unique needs and providing tailored solutions.
3. Collaborate with cross-functional teams to ensure seamless delivery and exceptional customer service.
4. Participate in sales planning and strategy development to contribute to the overall growth of the business.
5. Maintain accurate sales records and provide regular performance reports.
6. Stay up-to-date with industry trends, competitor activity, and Hilti's product and service offerings.
7. Conduct sales forecasting and activity planning, and close deals via CRM.
8. Prepare quotations, monitor customer order progress, and follow up to ensure customer satisfaction.
9. Collaborate with departments such as logistics, credit, marketing, technical services, and customer service.
10. Attend to other ad-hoc tasks as required by the team leader.

What does the role involve?

The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long-term, sustainable, and profitable relationships with customers. The role involves professional field sales and high-level customer consultation within the defined territory and target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the marketplace.

Scope: Anchor job in Account Manager structure.

What you need is

• Candidate must possess at least a Diploma qualification or higher in any discipline.
• Fresh graduates with interest or passion in Sales & the Construction industry are welcome to apply.
• Ability to thrive both independently and in a team environment.
• Persuasive, persistent, sales-driven, customer-focused, and a team player.
• Excellent communication and interpersonal skills.
• Previous sales experience with a proven track record is an advantage.

Why should you apply?

We have an excellent mix of people, and some of our best Account Managers joined us with little or no construction experience. Success at Hilti depends on teamwork and your ability, regardless of your background.

What do we offer?

We’ll provide everything you need to excel in your role, including a company vehicle and one-to-one coaching. You will enjoy autonomy in managing your own portfolio of customers, which may include trade experts, project managers, or company leaders. From there, we trust you to do whatever it takes to deliver outstanding results, and you will be rewarded with training, development, and career opportunities as you progress.