Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

Talent Recruit; Kuala Lumpur; Remote; MYR 80,000 - 120,000; Full time

Job summary

A fast-growing tech startup is seeking an experienced Account Manager to manage key partnerships in FMCG retail technology. This fully remote role involves developing client relationships, overseeing projects, and ensuring customer satisfaction. Candidates should have 5-7 years of relevant experience and strong communication skills in English and Bahasa Malaysia. Competitive salary and benefits will be provided.

Qualifications

• Minimum 5-7 years experience in account management, client success, or B2B sales.
• Strong communication and interpersonal skills, fluent in English and Bahasa Malaysia.
• Proven ability to manage multiple accounts and projects simultaneously.

Responsibilities

• Develop and maintain strong relationships with FMCG retail clients.
• Act as the liaison between clients and internal teams.
• Support client onboarding and implementation.

Skills

Account management

Client success

B2B sales

Communication skills

Interpersonal skills

Education

Bachelor's degree in Business, Marketing, or related field

Tools

B2B SaaS knowledge

Job description

Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

Job Openings Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

About the job Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.

About our client : A fast-growing tech startup thats revolutionizing the FMCG retail industry across APAC with AI-powered shelf management technology

HQ Based in Singapore with presence globally

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong, long-term relationships with FMCG retail clients.
• Communication Bridge: Act as the main liaison between clients and internal teams to ensure smooth project execution and customer satisfaction.
• Project Oversight: Support client onboarding and implementation, ensuring timelines and goals are met.
• Performance Tracking: Monitor account performance, generate reports, and identify areas for improvement.
• Issue Resolution: Address and resolve client concerns proactively and effectively.

Requirements:

• Minimum 5- 7 years experience in account management, client success, or B2B sales, preferably in FMCG or retail tech.
• Strong communication and interpersonal skills, with fluency in English and Bahasa Malaysia.
• Proven ability to manage multiple accounts and projects simultaneously.
• Good understanding of IT products and B2B SaaS, with client onboarding and implementation experience.
• Bachelors degree in Business, Marketing, or a related field.

Interested Candidates May Apply Online or email updated resume to [e-mail]

Only Shortlisted Candidates Will Be Notified